Inside Sales Nordics

BIC; Göteborgs kommun; Hybrid; SEK 420,000 - 540,000; Full time

Benefits offered by this job

Hybrid working schedule

Sales bonus and incentive plan

Opportunities for career development

Job summary

BIC World is seeking an Inside Sales Representative for the Nordic countries to manage accounts, provide product advice, and drive sales through calls and field visits. You will handle orders from entry to dispatch, recover lost customers, and seek new business opportunities across the Nordic region.

The role requires strong customer relations, language skills in Swedish and English, and a proactive, self-motivated attitude.

Qualifications

• Languages: fluency in Swedish and English.
• Customer relations and sales experience beneficial.
• Proficient in office productivity tools.

Responsibilities

• Manage all assigned Nordic accounts, active and inactive, ensuring excellent service.
• Handle end-to-end order process from entry to dispatch.
• Conduct telemarketing, follow up on promotions, and post-sales support.
• Perform regular field visits (3–4 per year) to key distributors for training and visibility.

Skills

Swedish language

English language

Office productivity

Tools

Office

Job description

Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways.
Our culture encourages a \"roll up your sleeves and get the job done\" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.
BIC Graphic Europe is the BIC Group entity specialized in the development, manufacturing, and commercialization of BIC products for the promotional products industry.
As an Inside Sales Representative for Nordic countries you will be responsible for managing all assigned accounts, both active and inactive, ensuring excellent service and maximizing sales through regular calls. This includes managing the entire order process, from entry into the system to dispatch. Responsibilities include telemarketing of products and services, recovering lost customers, acquiring new customers, asset tracking, quotations, order management, handling complaints, providing product advice to customers, tracking actions and promotions, as well as post-sales follow-up.
Additionally, regular field visits (3 to 4 per year) to key distributors are required to ensure contact, training for their commercial teams, providing samples and sales materials, and ensuring good visibility at the distributor’s showroom.

Profile

• Highly self-motivated and proactive individual.
• Enjoys challenges and has experience in customer relations.
• Previous experience in sales and market research is valuable.
• Proficient in Office.
• Languages: proficiency in Swedish and English, other languages will be considered a plus
• Customer Orientation and best-in-class service.
• Communication and Persuasion Skills.
• Problem-solving.
  

What We Offer

• Hybrid working schedule
• Sales bonus and incentive plan
• Opportunities for career development
  

Full time job
BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.
BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.