Hybrid Inside Tech Sales & Customer Advocate

Dustin; Nacka kommun; Hybrid; SEK 402,000 - 536,000; Full time

Job summary

Dustin is seeking an Inside Sales Representative who will be the first point of contact for customers, guiding them through their buying journey and delivering exceptional support. The role operates in a flexible hybrid setup, offering opportunities to grow within the tech industry while collaborating with cross-functional teams to enhance customer satisfaction.

You will engage with customers via phone, email, and chat, providing product guidance and resolving inquiries to ensure a smooth

Qualifications

• Customer-focused mindset with strong problem-solving skills and the ability to manage multiple priorities.
• Motivated to develop knowledge of IT products and services.
• Confident communication in Swedish and English, verbally and in writing.

Responsibilities

• Handle inquiries through phone, email, and chat, delivering accurate information and exceptional service.
• Provide expert guidance on products, orders, and account-related questions while supporting customers throughout their buying journey.
• Collaborate with colleagues across teams to resolve customer issues and ensure a seamless customer experience.

Skills

Customer-focused mindset

Problem-solving skills

Communication in Swedish & English

Job description

Dustin is seeking an Inside Sales Representative who will be the first point of contact for customers, guiding them through their buying journey and delivering exceptional support. The role operates in a flexible hybrid setup, offering opportunities to grow within the tech industry while collaborating with cross-functional teams to enhance customer satisfaction.

You will engage with customers via phone, email, and chat, providing product guidance and resolving inquiries to ensure a smooth