Hybrid Inside Sales Rep - Customer Experience Pro

Dustin AB; Nacka kommun; Hybrid; SEK 360,000 - 480,000; Full time

Job summary

Dustin AB in Sweden is seeking an Inside Sales Representative to be the trusted first point of contact, guiding customers through their buying journey and ensuring exceptional support. The role offers a flexible hybrid setup and a clear path for career growth in the tech industry.

Core duties include handling inquiries via phone, email, and chat; delivering expert guidance on products and orders; and collaborating across teams to ensure a smooth customer journey.

Qualifications

• Customer-focused mindset and the ability to manage multiple priorities.
• Willingness to develop knowledge of IT products and services.
• Strong communication in Swedish and English, written and spoken.

Responsibilities

• Handle inquiries from customers by phone, email, and chat with accurate information.
• Provide expert guidance on products, orders, and account questions during the buying journey.
• Collaborate with Sales and Operations to deliver a seamless customer experience.

Skills

Customer-focused

Problem-solving

Multi-tasking

IT product knowledge

Job description

Dustin AB in Sweden is seeking an Inside Sales Representative to be the trusted first point of contact, guiding customers through their buying journey and ensuring exceptional support. The role offers a flexible hybrid setup and a clear path for career growth in the tech industry.

Core duties include handling inquiries via phone, email, and chat; delivering expert guidance on products and orders; and collaborating across teams to ensure a smooth customer journey.