Global IT Service & Incident Coordinator

VOLVO BUSINESS SERVICES AKTIEBOLAG; Göteborgs kommun; On-site; SEK 45,000 - 55,000; Full time

Benefits offered by this job

Diverse working environment

Competitive package of compensation and benefits

Support for personal development

Job summary

This position thrives in a collaborative and dynamic environment, offering opportunities for personal development. Proficiency in English and a keen interest in IT are key requirements. We welcome applications until the 20th of May.

Qualifications

• Strong interest in IT or technical support environments.
• Understanding of IT Service Management (ITIL) is a plus.
• Fluent in English (written and spoken).

Responsibilities

• Register and track tickets from ServiceNow and vendor reporting systems.
• Coordinate communication between internal teams and vendors.
• Maintain data quality and consistency across systems.
• Identify opportunities for automation and simplification.

Skills

IT interest

Problem-solving mindset

Communication skills

Analytical skills

Detail-oriented

Knowledge of Microsoft Office

Job description

This position thrives in a collaborative and dynamic environment, offering opportunities for personal development. Proficiency in English and a keen interest in IT are key requirements. We welcome applications until the 20th of May.