IT Infrastructure Specialist – Windows & Network Operations

Academic Work Sweden AB; Göteborgs kommun; On-site; SEK 50,000 - 70,000; Full time

Job summary

Academic Work Sweden AB seeks an IT Infrastructure Specialist to be the technical backbone of operations across Sweden and the Nordic region. This role involves managing daily IT operations, providing support, and engaging in small-scale IT projects.

The ideal candidate will have over 5 years of experience in a centralized IT environment, strong knowledge of Microsoft Active Directory, and proficiency in VMware and backup solutions like Veeam. Fluency in English is required, and proficiency in Swedish is a plus.

Join a dynamic team committed to innovative technology solutions!

Qualifications

• 5+ years of experience in IT infrastructure environment.
• Strong expertise in Microsoft Active Directory and Windows Server/Desktop (10/11).
• Solid experience with VMware and backup solutions like Veeam.
• Good understanding of networking fundamentals.
• Knowledge of ITIL framework, especially incident management.
• Fluency in English is essential.

Responsibilities

• Manage daily operations and maintenance of IT infrastructure.
• Provide 1st and 2nd line support for end-users and field engineers.
• Administer and maintain Windows Server environments and Active Directory.
• Ensure stable and secure network operations.
• Participate in and lead small-scale IT projects.
• Document systems and procedures clearly.
• Collaborate with international IT teams for regional support.
• Contribute to optimization and improvement of local IT infrastructure.

Skills

Technical troubleshooting

Windows Server administration

Active Directory

VMware

Networking fundamentals

Incident management

English proficiency

Tools

Veeam

Network switching

Job description

Join our client, a leader in innovative technology solutions, where you'll contribute to a dynamic environment focused on pushing boundaries and achieving excellence. Be part of a team that values creativity and impact.

About the role

As an IT Infrastructure Specialist, you will be the technical backbone of operations in Sweden and the Nordic region. This is a versatile role where you will balance hands‑on technical troubleshooting with long‑term infrastructure projects.

You will join an international IT operations environment, providing backup for European subsidiaries and ensuring that our customer's local systems are redundant, secure, and optimized for both office‑based staff and field engineers.

In this role, you will also be responsible for supporting operations in Norway (Oslo), including regular on‑site presence approximately once per month to ensure alignment and consistent delivery of the same services and responsibilities.

Work tasks

• Manage daily operations and maintenance of IT infrastructure, including backup solutions (Veeam/NAS) and system monitoring
• Provide 1st and 2nd line support, troubleshooting incidents for end‑users and field engineers
• Administer and maintain Windows Server environments, Active Directory, and VMware infrastructure
• Ensure stable and secure network operations (DHCP, DNS, LAN/WLAN, and switching environments)
• Participate in and lead small‑scale IT projects and implement process improvements
• Document systems, procedures, and technical solutions in a structured and clear way
• Collaborate with international IT teams across Europe and global regions to align standards and provide regional support
• Contribute to the optimization, stability, and continuous improvement of local IT infrastructure in the Nordic region

We are looking for

• 5+ years of experience in a global or centralized IT infrastructure environment
• Strong expertise in Microsoft Active Directory and Windows Server/Desktop (10/11)
• Solid experience with VMware and backup solutions such as Veeam
• Good understanding of networking fundamentals (DHCP, DNS, Wireless, LAN, Switching)
• Knowledge of the ITIL framework, specifically incident and service request management
• Fluency in English (written and verbal) is essential

Meritorius

• Swedish: Proficient in speech and writing.

Personal skills

• Supportive
• Stress tolerant
• Goal oriented
• Orderly