E-Commerce Specialist, Canada — Global Launch & CX Optimizer

ARKET; Stockholms kommun; Hybrid; SEK 456,000 - 701,000; Full time

Benefits offered by this job

Staff discount

HIP program

Wellness benefit 4,000 SEK/year

Job summary

ARKET is seeking an E-Commerce Specialist – Canada to drive online customer experience and performance, supporting market launches and ongoing operations for ARKET's Canadian market.

You will coordinate content, product data, campaigns and site operations, collaborate with cross-functional partners, and help optimize digital merchandising, newsletters and customer communication to enable international growth.

Qualifications

• Experience working with the Canadian market and understanding local customer expectations and market dynamics.
• Experience in E-Commerce, Digital Merchandising, Online Trading or Digital Marketing.
• Experience coordinating website content, campaigns or site operations in a digital commerce environment.
• Strong understanding of how content and product data drive customer experience and commercial performance.
• Experience supporting market launches, expansion projects or cross-market digital operations is valued.
• Ability to analyse performance and make data-informed decisions.
• Excellent written and verbal English communication.

Responsibilities

• Drive and coordinate e-commerce readiness for ARKET's Canadian market launch and support post-launch performance optimization.
• Manage and publish content across arket.com, ensuring accuracy, consistency and timely execution across markets.
• Support digital merchandising activities by optimizing search, product recommendation areas and product discoverability.
• Execute promotions and campaigns, including setup, quality assurance and performance follow-up.
• Manage shipping configurations and site operations, identifying opportunities to improve the customer experience and operational efficiency.
• Ensure products are enriched with accurate attributes and legal information to support successful launches and market compliance.
• Act as a superuser for relevant e-commerce systems, driving best practices and supporting process improvements.
• Create and execute newsletters in collaboration with CRM and other stakeholders to support customer engagement and commercial objectives.

Skills

Canada market

E-Commerce

Digital merchandising

Content coordination

Campaign management

Site operations

Data analysis

English proficiency

Job description

ARKET is seeking an E-Commerce Specialist – Canada to drive online customer experience and performance, supporting market launches and ongoing operations for ARKET's Canadian market.

You will coordinate content, product data, campaigns and site operations, collaborate with cross-functional partners, and help optimize digital merchandising, newsletters and customer communication to enable international growth.