Data Analyst

Arket; Stockholms kommun; Hybrid; SEK 550,000 - 750,000; Full time

Benefits offered by this job

Staff discount

HIP program

Wellness benefit 4000kr/year

30 days holiday

Job summary

ARKET, a part of the H&M Group, is seeking a Data Analyst to understand customer behaviour and digital performance across arket.com. You will collaborate with Digital CX, Sales, Merchandising and Marketing to turn data into actionable insights for commercial decisions and enhanced customer experiences.

You will own the experimentation roadmap, drive A/B testing, and ensure high-quality measurement by partnering with Product and Development teams.

Qualifications

• Experience with web analytics, digital performance analysis or e-commerce analytics.
• Hands-on experience with GA4 and data visualization tools such as Looker Studio or Power BI.
• Experience with SQL and large datasets, preferably BigQuery.
• Ability to translate insights into business recommendations.

Responsibilities

• Analyse customer, commercial and digital performance data to identify trends and opportunities.
• Drive insights to support decisions across Digital CX, Sales, Merchandising and Marketing.
• Own the experimentation roadmap and drive A/B testing to optimise customer journeys.
• Build dashboards and self-service insights to increase data visibility across teams.

Skills

GA4

Data visualization

SQL/BigQuery

Web analytics

English proficiency

Tools

Looker Studio

Power BI

Google Analytics 4

Job description

As a Data Analyst at ARKET, you will play a key role in understanding customer behaviour and digital performance across arket.com. By turning data into actionable insights, you will help teams make better commercial decisions, improve customer experiences and identify new growth opportunities.

In this role, you will work across analytics, experimentation and digital performance, partnering closely with stakeholders throughout the business.

You will:

• Analyse customer, commercial and digital performance data to identify trends, opportunities and areas for improvement.
• Drive insights that support business decisions across Digital CX and Sales, Merchandising and Marketing.
• Own the expirimentaion road map and drive A/B testing and experimentation initiatives to optimise customer journeys and conversion.
• Be the voice of the customer by suggesting actions based on NPS/Customer feedback findings
• Build dashboards, performance reporting and self-service insights that increase data visibility across teams.
• Ensure high-quality measurement and tracking by partnering with Product and Development teams.

Who you'll work with

You will be part of ARKET's digital organisation and collaborate closely with colleagues across Digital CX and Sales, Merchandising, Marketing and Product. Working alongside Product Managers, Experience Designers, Developers and Data specialists, you will help shape how data and customer insights drive business decisions and improve the online customer experience.

Qualifications

We are looking for someone who combines strong analytical skills with commercial curiosity and enjoys working in a collaborative, fast-paced environment.

You have:

• Experience working with web analytics, digital performance analysis or e-commerce analytics.
• Hands-on experience with Google Analytics 4 (GA4), visual analytics tools and data visualisation tools such as Looker Studio, Power BI or similar.
• Experience working with SQL and large datasets, preferably including BigQuery.
• Experience analysing customer behaviour and translating insights into business recommendations.
• Experience supporting experimentation, A/B testing or conversion optimisation initiatives.
• Strong communication skills with the ability to present complex findings to both technical and non-technical stakeholders.
• Professional proficiency in English.

Behaviours based on our values

• Delivery & Execution: Ability to produce high-quality, accurate work, prioritise effectively and meet deadlines. You should also be able to demonstrate resilience under pressure.
• Problem Solving & Judgment: Ability to analyse issues logically, use data and evidence to guide decisions & anticipate and address issues before they arise.
• Communication: Able to communicate clearly in writing and verbally, you should be able to explain technical or complex points simply and keep stakeholders informed and updated.
• Collaboration: Ability to work constructively with other colleagues, share knowledge and support teammates. You should also be openminded and accept feedback professionally.
• Adaptable & Curious: You should be able to adjust to changing priorities, learns new tools and processes quickly and show curiosity and self-development

Additional Information

This is a full time temporary contract for 12 months based at our Head Office in Stockholm, Södermalm

We value collaboration and believe that great ideas thrive when we work closely together. Therefore, this role is primarily office-based, with four days per week at the office to foster teamwork and engagement. One day per week, you’ll have the flexibility to work remotely.

Please note this position is offered on a local contract, therefore you should have the legal right to work in Sweden before applying.

WHO WE ARE

ARKET is a modern-day market for everyday life, bringing together clothing, design, food and ideas. With a modern Nordic perspective, shaped by closeness to nature, functionality and a clear sense of seasonality, our ambition is to inspire a simpler, more beautiful way of living. Available to a broad audience worldwide, we offer contemporary products that are made and selected with care, designed to be used, lived with and returned to over time. here .

WHY YOU’LL LOVE WORKING HERE

We offer all our employees attractive benefits with broad development opportunities. All our employees receive a staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to this, Sweden-based colleagues also receive:

• 30 days holiday
• A collective agreement which includes pension and life insurance
• Wellness benefit 4000kr/year

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. We are committed to a recruitment process that is fair, equitable, and based on competency.