Design Operations Lead

Nordic Investin Group Aktiebolag; Stockholms kommun; On-site; SEK 700,000 - 1,000,000; Full time

Job summary

Nordic Investin is seeking a Design Operations Lead to connect evidence, service realities and product constraints into clear, inclusive experiences at scale. You will lead discovery, design, delivery and learning with a multidisciplinary team, making decisions transparently and balancing trade-offs with engineering and operations.

You bring proven experience in design operations, portfolio planning and tooling, plus strong stakeholder communication and ownership across the end-to-end lifecycle.

Qualifications

• Experience delivering design operations at scale in demanding environments.
• Strong knowledge of portfolio planning and rituals.
• Experience applying tooling and design quality.
• Ability to assess risk and trade-offs involving supplier coordination.
• Evidence of clear stakeholder communication and dependable end-to-end ownership.
• Professional English and handling of sensitive information.

Responsibilities

• Own the practical direction for design operations that improve planning, quality and collaboration at scale.
• Translate goals and constraints into a clear approach for portfolio planning and rituals.
• Establish useful standards, routines or artefacts around tooling.
• Coordinate stakeholders and dependencies affecting design quality.
• Use evidence and measurable outcomes to improve supplier coordination.
• Strengthen knowledge sharing, decision quality and sustainable ownership across the team.

Skills

Design operations

Portfolio planning

Design quality

Stakeholder communication

End-to-end ownership

English proficiency

Tools

Design tooling

Job description

Nordic Investin is recruiting a Design Operations Lead on behalf of one of our partner companies. You connect user evidence, service realities and product constraints to create experiences that are clear, inclusive and valuable.

The partner is strengthening its capability in design operations that improve planning, quality and collaboration at scale. You will take responsibility for work that connects portfolio planning, rituals and tooling, while ensuring that design quality and supplier coordination receive appropriate discipline. The objective is progress that colleagues can use and leaders can evaluate.

The design function values evidence, critique and close collaboration. Success means making complexity understandable and enabling better choices.

How you will work

You will join a multidisciplinary team and move between discovery, design, delivery and learning after launch. The partner expects assumptions to be made visible, prototypes to answer real questions and design decisions to remain understandable when they reach engineering and operations.

This role calls for visible leadership and disciplined decision making. You will be expected to recognise when a decision needs wider expertise, make trade-offs visible and move work forward without creating unnecessary process.

What you will do

• Own the practical direction for design operations that improve planning, quality and collaboration at scale.

• Translate goals and constraints into a clear approach for portfolio planning and rituals.

• Establish useful standards, routines or artefacts around tooling.

• Coordinate stakeholders and dependencies affecting design quality.

• Use evidence and measurable outcomes to improve supplier coordination.

• Strengthen knowledge sharing, decision quality and sustainable ownership across the team.

What you will bring

• Relevant experience delivering design operations that improve planning, quality and collaboration at scale in a demanding environment.

• Strong working knowledge of portfolio planning and rituals.

• Practical experience applying tooling and design quality.

• Ability to assess risk, priorities and trade-offs involving supplier coordination.

• Evidence of clear stakeholder communication and dependable end-to-end ownership.

• Professional English and the judgement to work with sensitive or business-critical information.

Experience that would add value

• Experience from mature design organisations or multi-product businesses.

• Exposure to capability development in a cross-functional environment.

• Swedish language skills or experience working across Nordic organisations.

A background that can succeed here

You may come from a product company, agency, consultancy or public service. Your portfolio should explain the problem, contribution, evidence and outcome. Direct experience of design operations that improve planning, quality and collaboration at scale is valuable, while adjacent experience counts when it shows transferable judgement.

What makes the opportunity interesting

You will work on consequential journeys where careful discovery can influence priorities, not simply decorate decisions already made. The focus on design operations that improve planning, quality and collaboration at scale gives the role a clear mission and room to influence priorities and measures of success.

The exact partner, employment model, compensation, start date and working arrangement will be explained openly during the process. Nordic Investin will make sure you understand the opportunity before asking you to make a decision.

The recruitment conversation

Nordic Investin will focus on decisions you have made: the context, alternatives, result and what you would change today. You will also have room to test whether the role and partner environment are right for you.