Customer Success Manager, Higher Education (EMEA)

Mentimeter; Stockholms kommun; Hybrid; SEK 475,285 - 665,399; Full time

Benefits offered by this job

Leadership program with external coaching

Access to continuous education

Healthy work-life balance

Competitive compensation and benefits package

Job summary

Mentimeter in Sweden is seeking a Customer Success Manager to enhance customer experience for Higher Education clients in EMEA. You will collaborate with various teams to ensure customers gain maximum value from their Mentimeter investment.

This role involves managing a portfolio of Enterprise customers, developing training strategies, and delivering insights. Mentimeter fosters a collaborative work environment with strong professional development programs and a competitive benefits package.

Qualifications

• Experience in a Customer Success Manager role.
• Ability to manage multiple stakeholders and functions.
• Passion for driving customer value and long-term relationships.

Responsibilities

• Manage a portfolio of Enterprise customers across higher education.
• Develop successful onboarding and training strategies.
• Collaborate with Relationship Managers to grow accounts.
• Deliver webinars and boost user engagement.
• Monitor customer health and drive better outcomes.

Tools

PlanHat

Salesforce

Mixpanel

Intercom

Job description

Mentimeter in Sweden is seeking a Customer Success Manager to enhance customer experience for Higher Education clients in EMEA. You will collaborate with various teams to ensure customers gain maximum value from their Mentimeter investment.

This role involves managing a portfolio of Enterprise customers, developing training strategies, and delivering insights. Mentimeter fosters a collaborative work environment with strong professional development programs and a competitive benefits package.