Account Manager - EMEA

Mentimeter; Stockholms kommun; On-site; SEK 50,000 - 70,000; Full time

Benefits offered by this job

Leadership program access

Flexible working hours

Pension contributions

Healthy work-life balance

Job summary

A leading engagement tool provider in Stockholm is searching for a Relationship Manager to expand its enterprise customer base. The role focuses on driving revenue growth through strong relationships and strategic initiatives. Candidates should possess high energy, negotiation skills, and professional-level fluency in German and English. This position is onsite with a flexible start date and offers a collaborative and inclusive environment.

Qualifications

• Ability to assess business opportunities and use data to support decision-making.
• Strong negotiation, pipeline, and forecasting skills.
• Manage a large number of customers simultaneously.

Responsibilities

• Full commercial ownership of enterprise customers.
• Build long-term relationships with global customers.
• Drive revenue growth through building strong pipelines.
• Manage continuous pipeline for new expansion opportunities.

Skills

Business opportunity assessment

Building long-term relationships

Negotiation skills

Pipeline management

Fluent in German

Fluent in English

Education

Bachelor or master's degree (not mandatory)

Tools

CRM systems (e.g., Salesforce)

Google Analytics

Intercom

Job description

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments.

We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together.

As a Relationship Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth while serving as a trusted adviser to our customers.

We expect you to have high energy, an entrepreneurial tempo with the main focus on commercial initiatives to drive revenue growth among our Enterprise customers. We are looking for someone who can create long-term and strategic relationships with customers from all over the world.

Responsibilities for the role

• Full commercial ownership of our current enterprise customers
• Build long-term, strategic relationships with customers all over the world
• Drive revenue growth by building a strong pipeline, while serving as a trusted adviser to our customers
• Manage a continuous pipeline for new expansion and up-sell opportunities
• Ownership of renewals of ongoing agreements in order to prevent churn
• Ability to assess business opportunities and use data in order to support decision-making towards customers
• Develop a strategy for best-in-class scalable customer expansion
• Collaborate together with Customer Success Managers on strategic enterprise customers

Resources we have to support you

• World-class lead-generation from the Marketing and Product teams
• Marketing and Sales team to support in analysis and tactics
• Sales Development Representatives to support in lead qualification
• Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Salesforce)

Must-haves for the role

• Ability to assess business opportunities and use data to make informed decisions and persuade others
• Passion for building long-term relationships as well as driving commercial initiatives with customers
• Knowledge of software contract terms and conditions with the ability to create fair transactions
• Strong negotiation, pipeline and forecasting skills
• Ability to manage a large number of customers simultaneously while positioning company products against direct and indirect competitors
• You are required to have professional-level German and English (we sell to 150+ countries today)

Good to have

• Bachelor or masters degree (field not important)

Not required

• You don’t have to know Swedish (we are an English-first organization, daily work is carried out in English and the Mentimeter team currently boasts over 20 different nationalities!)

Please note that this position is located onsite in Stockholm, with the starting date being flexible yet ideally as soon as possible.

Compensation model

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team.

Please note: We’re on summer vacation and will review all applications and get back to you in August. Thanks for your patience and enjoy the summer!

What Mentimeter can offer

At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance.

All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page

Culture at Mentimeter

At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give a voice, we need to be as diverse as our users.

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