Business Consultant – Sales

Tata Consultancy Services; Göteborgs kommun; On-site; SEK 900,000 - 1,200,000; Full time

Job summary

Tata Consultancy Services is seeking a senior Business Consultant to drive the SAP Sales stream across advisory and delivery engagements. You will own end-to-end Sales process mapping and align designs to SAP solutions, guiding workshops and collaboration with architecture and delivery teams to enable global rollouts.

Ideal candidates bring 8–15 years of experience in large-scale transformations, strong stakeholder management, and a track record in B2B/B2C and cross-functional CRM integrations

Qualifications

• Experience leading end-to-end sales process mapping (L1–L4) in large enterprises.
• Strong SAP domain expertise across Sales, Marketing, Service.
• Experience with CRM, SFA, ERP, CPQ, and OMS integrations.

Responsibilities

• Lead the Sales solution stream across advisory and delivery engagements from strategy through rollout.
• Own end-to-end business process mapping for Sales processes and align to SAP solutions.
• Lead fit-to-standard / fit-gap workshops and translate business needs into functional requirements.

Skills

Business process mapping

SAP Sales

CRM integration

Solution architecture

Stakeholder management

Communication skills

Requirements gathering

Education

Graduate degree in Business/Engineering/IS

Tools

SAP

SAP Signavio

CRM systems

Job description

Tata consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses for the past 50 years. We believe innovation and collective knowledge can transform all our futures with greater purpose. We help companies across industries achieve their strategic goals and lead their digital transformation programs. With 600,000 experts globally and 18,000+ consultants working for leading Nordic Customers, we have a strong sense of purpose for the ecosystem around us - our employees, partners, customers and society.

• Key responsibilities Lead the Sales solution stream across advisory and delivery engagements, from strategy through design and rollout for helping TCS develop a "model company" for the clients
• Own end-to-end business process mapping (L1 to L4) for Sales processes and align them to the SAP solution.
• Lead fit-to-standard / fit-gap workshops and translate business needs into clear, design-ready requirements.
• Work closely with the solutioning, architecture, and delivery teams to convert mapped processes into solution design.
• Guide technology and UI/UX teams through blueprinting, design, configuration, user acceptance testing, and global rollouts.
• Contribute to presales and sales activities - RFP responses, proactive outreach, points of view, and proof-of-concept demos.

Supervisory / Managerial responsibilities

Work with larger implementation team to ensure on time and error free delivery.

Ability to proactively plan resources and operate within budgets provided.

Key Skills/Knowledge:

• End-to-end business process mapping from L1 to L4 (required).
• Strong expertise across the SAP portfolio, with a focus on Sales applications, spanning the broader Marketing, Sales, and Service landscape.
• Knowledge of various enterprise systems - CRM, SFA, ERP, CPQ, and OMS.
• Experience in Integration and Architecture.
• Ability to lead fit-to-standard / fit-gap workshops and translate business needs into functional requirements and user stories.
• Strong bias toward standardization and reuse over custom development.
• Excellent communication and analytical skills, initiative-taking, and an innovative mindset, with the ability to lead technical discussions during workshops.
• Stakeholder management and facilitation across executive and operational audiences.
• SAP Signavio experience is good to have.
• Agentic AI certification(s) are a plus.

Experience required:

• 8 to 15 Years
• Proven experience as a Business Consultant / Business Analyst on large-scale enterprise transformation programs.
• Should have worked on or been part of a large business transformation initiative - within their own or a client organization - with respect to Commercial Excellence and Customer Experience strategy.
• Experience driving transformations across B2B, B2B2C, B2C, and D2C business models.
• Experience delivering end-to-end Marketing / eCommerce / Sales / Service transformation and implementation - business blueprinting, design and configuration, guiding technology and UI/UX teams, user acceptance testing, and global rollouts - with a particular depth in Sales.
• Experience leading solution streams as part of advisory assignments / projects for leading manufacturing clients (industrial, auto, process, or aero).
• Hands-on SAP delivery experience across Sales and the broader Marketing/Service landscape.
• Experience partnering with technical and solutioning teams throughout the delivery lifecycle.
• Experience at a top-tier consulting firm or global system integrator preferred.
• Graduate degree in Business, Engineering, Information Systems, or a related field (or equivalent experience).

Does that sound interesting?

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