Agentic Managed Services Lead - AI Scale & Delivery

Fellowmind; Helsingborgs kommun; On-site; SEK 1,100,000 - 1,700,000; Full time

Job summary

Fellowmind in Sweden seeks an Agentic Managed Services Lead to define and own the Managed Services layer of the Fellowmind Agent Lifecycle. You will shape a new offering, combining strategy, architecture and hands-on delivery to deliver scalable value.

You will collaborate with Product, HiveAI and regional teams to build repeatable playbooks, governance and pricing, and to enable rapid adoption across Fellowmind's markets.

Qualifications

• Experience in Managed Services
• Experience in service management and business transformation
• Ability to lead cross-country initiatives
• Strong commercial understanding of recurring-revenue services

Responsibilities

• Design the Agentic Managed Services offering for support, maintenance, optimisation and governance.
• Launch and run the first engagements, including onboarding, tooling and playbooks.
• Create repeatable governance models and procedures for other teams to deliver the service.
• Drive adoption and embed the service across Fellowmind countries.
• Own pricing, packaging and service commitments in collaboration with Sales and Marketing.
• Prepare the service to scale by transferring knowledge to regional teams.

Skills

Strategic thinking

Entrepreneurial

Commercial mindset

Stakeholder influence

Job description

Fellowmind in Sweden seeks an Agentic Managed Services Lead to define and own the Managed Services layer of the Fellowmind Agent Lifecycle. You will shape a new offering, combining strategy, architecture and hands-on delivery to deliver scalable value.

You will collaborate with Product, HiveAI and regional teams to build repeatable playbooks, governance and pricing, and to enable rapid adoption across Fellowmind's markets.