Activation & Growth Specialist

Professional Galaxy AB; Stockholms kommun; On-site; SEK 450,000 - 600,000; Full time

Job summary

Professional Galaxy AB is seeking a Business Developer to work on activation and adoption initiatives for one of our clients. The role involves driving rollout strategy, onboarding workshops, and ongoing customer enablement in a fast-paced consulting environment.

You will collaborate closely with Commercial, Growth, Product and Tech teams, gather customer feedback, define KPIs, and translate insights into actionable improvements to maximize customer value and platform usage.

Qualifications

• Must have experience in customer-facing roles and large rollouts.
• Ability to work in fast-moving environments and translate insights into actions.
• Experience collaborating with Product and Tech teams is a plus.

Responsibilities

• Drive rollout and activation with the Commercial & Growth Lead.
• Lead onboarding and enablement of workshops on the platform.
• Support customer activation and repeat usage after go-live.
• Run user tests and gather structured customer feedback.
• Translate feedback into clear feature requests and improvement actions.
• Help define and track KPIs for activation, usage, and customer performance.
• Act as the voice of the customer with Commercial and Tech/Product.

Skills

Relationship-building

Data-driven

KPIs

Commercial mindset

Structured work style

Adaptability

Communication skills

Education

Relevant degree or equivalent work experience

Background in business/operations/engineering

Job description

Professional Galaxy AB is seeking a Business Developer to work on activation and adoption initiatives for one of our clients. The role involves driving rollout strategy, onboarding workshops, and ongoing customer enablement in a fast-paced consulting environment.

You will collaborate closely with Commercial, Growth, Product and Tech teams, gather customer feedback, define KPIs, and translate insights into actionable improvements to maximize customer value and platform usage.