Business Developer

Sway Sourcing; Stockholms kommun; On-site; SEK 550,000 - 750,000; Full time

Job summary

Sway Sourcing is seeking a Business Developer to lead customer onboarding, activation, and platform adoption in a fast-paced environment. You will connect customers with Commercial, Product, and Tech teams to ensure a successful rollout and continuous improvement of the platform.

You will drive onboarding, adoption, and feedback collection, shaping product improvements and customer experience while working cross-functionally in a hands-on role with clear impact.

Qualifications

• Requires university degree or equivalent work experience.
• Experience with implementations, rollouts, or customer enablement.
• Strong experience in customer-facing roles.
• Experience working in fast-paced environments.
• Fluent in both English and Swedish.

Responsibilities

• Lead customer onboarding and platform activation.
• Drive customer engagement and long-term platform adoption.
• Conduct user testing and gather structured customer feedback.
• Translate customer insights into actionable improvement initiatives.
• Track and analyze KPIs related to customer activation and usage.
• Collaborate closely with Commercial, Product, and Tech teams.
• Support the development of commercial initiatives and customer value.

Skills

Customer onboarding

Platform adoption

KPIs tracking

Cross-functional work

Communication skills

Education

Bachelor's degree or equivalent

Experience in customer enablement

Job description

Business Developer

Are you excited about driving the launch of an innovative digital platform and creating real customer value? We are looking for a Business Developer to lead customer onboarding, activation, and platform adoption in a fast‑paced and entrepreneurial environment.

You will play a key role in connecting customers with Commercial, Product, and Tech teams to ensure a successful rollout and continuous improvement of the platform.

About the Role

As a Business Developer, you will be responsible for onboarding customers, driving platform adoption, gathering customer feedback, and helping improve both the product and the overall customer experience.

This is a hands‑on role where you will work cross‑functionally and have a real impact on the success of the platform.

Key Responsibilities

• Lead customer onboarding and platform activation
• Drive customer engagement and long‑term platform adoption
• Conduct user testing and gather structured customer feedback
• Translate customer insights into actionable improvement initiatives
• Track and analyze KPIs related to customer activation and usage
• Collaborate closely with Commercial, Product, and Tech teams
• Support the development of commercial initiatives and customer value

Requirements

• Relevant university degree or equivalent work experience
• Experience with implementations, rollouts, or customer enablement
• Strong experience in customer‑facing roles
• Experience working in fast‑paced environments
• Strong understanding of KPIs and performance tracking
• Fluent in both English and Swedish

Meritorious

• Experience working with Product and Tech teams
• Experience with digital platforms or marketplace solutions
• Additional European language skills

Who You Are

• Strong relationship builder with excellent communication skills
• Commercially driven and customer‑focused
• Structured and proactive
• Analytical with a problem‑solving mindset
• Comfortable working cross‑functionally

Assignment Details

Location: Stockholm

Assignment Period: August 17, 2026 – December 31, 2026

Workload: Full‑time (100%)

Work Model: On‑site

Additional Information:

• CV must be submitted in English.
• A background check will be conducted before the assignment starts.