Workshop Supervisor: Lead Auto Service Team to Peak Efficiency

Automotive Distribution & Marketing Company Ltd; Jeddah; On-site; SAR 120,000 - 180,000; Full time

Job summary

Automotive Distribution & Marketing Company Ltd. seeks an experienced Workshop Supervisor to lead the service department, ensuring top-quality repairs and excellent customer service.

You will oversee technicians, monitor daily capacity, and coordinate with the Service Manager on performance, training, and resource planning. The role requires a Diploma/Bachelor in automotive-related fields, several years of workshop leadership experience, and strong diagnostic knowledge.

Qualifications

• Bachelor's degree in Automotive Engineering or Mechanical Engineering or related field.
• 5 years of automotive workshop service experience.
• 2 years in a Workshop Supervisor/Foreman/Team Leader role.
• Dealership authorized service center experience preferred.
• Strong knowledge of vehicle repair diagnostics and workshop operations.
• Experience managing technicians and monitoring workshop productivity & efficiency KPIs.
• Strong leadership, communication, and problem-solving skills.
• Good English communication skills.

Responsibilities

• Directs service department technicians for efficiency and productivity.
• Monitors workshop capacity daily and reports to Services Manager.
• Ensures accurate time recording on orders and work sheets; provides technical support.
• Maintains standby and emergency service staffing requirements.
• Reports to Service Manager on disciplinary issues; contributes to training decisions.
• Participates in department meetings and proposes investments in tools/equipment.
• Keeps up-to-date with technical information and attends training as needed.

Skills

Leadership

Communication

Problem-solving

English proficiency

Education

Bachelor's degree in Automotive Engineering

Diploma in Mechanical Engineering or related field

Job description

Automotive Distribution & Marketing Company Ltd. seeks an experienced Workshop Supervisor to lead the service department, ensuring top-quality repairs and excellent customer service.

You will oversee technicians, monitor daily capacity, and coordinate with the Service Manager on performance, training, and resource planning. The role requires a Diploma/Bachelor in automotive-related fields, several years of workshop leadership experience, and strong diagnostic knowledge.