Wedding Sales & Guest Experience Specialist

Delta Hotels and Resorts®; Jeddah; On-site; SAR 36,000 - 60,000; Full time

Job summary

Delta Hotels by Marriott in Jeddah is seeking a Front Desk Associate to warmly welcome guests and coordinate with Sales, Data Administration, and Accounting to resolve inquiries. You will handle reservations, check-ins/outs, and maintain Marriott standards of professionalism.

The role emphasizes guest satisfaction, cross-functional collaboration, and adherence to corporate policies. A full-time schedule with opportunities to develop customer service and hotel operations skills is offered.

Qualifications

• High school diploma or GED equivalent.
• Related work experience: at least 2 years.

Responsibilities

• Resolve guest calls, requests, or problems and address service needs.
• Process reservations, changes, and cancellations by phone, fax, or mail.
• Maintain professional appearance and protect company assets.
• Support Sales & Marketing administrative tasks as needed.

Education

High school diploma or GED equivalent

Job description

Delta Hotels by Marriott in Jeddah is seeking a Front Desk Associate to warmly welcome guests and coordinate with Sales, Data Administration, and Accounting to resolve inquiries. You will handle reservations, check-ins/outs, and maintain Marriott standards of professionalism.

The role emphasizes guest satisfaction, cross-functional collaboration, and adherence to corporate policies. A full-time schedule with opportunities to develop customer service and hotel operations skills is offered.