Waiter / Waitress

FAENA; Saudi Arabia; On-site; SAR 33,480 - 50,220; Full time

Job summary

FAENA The Red Sea is redefining luxury hospitality and is seeking enthusiastic Waiters/Waitresses to join our Food & Beverage team in Saudi Arabia. The role involves delivering refined and personalized table service to ensure every guest enjoys an exceptional dining experience.

Ideal candidates will have prior experience in luxury settings, strong communication skills, and a passion for service. Responsibilities include taking and serving orders accurately, maintaining service etiquette, and ensuring compliance with food safety regulations.

Qualifications

• Previous experience as a Waiter/Waitress in luxury hotel or fine dining.
• Fluent in English; additional languages are a plus.
• Professional grooming and presentation consistent with luxury standards.

Responsibilities

• Provide attentive and personalized table service.
• Greet guests and explain dishes confidently.
• Accurately take and communicate orders.
• Serve food and beverages promptly.
• Anticipate guest needs and respond efficiently.

Skills

Strong communication and interpersonal skills

Attention to detail

Ability to work efficiently in a fast-paced environment

Passion for delivering exceptional service

Knowledge of food and beverage service standards

Experience using POS systems

Job description

At FAENA The Red Sea we are redefining luxury hospitality through unforgettable dining experiences, exceptional service and bold creativity. We are currently seeking passionate and service‑driven Waiters/Waitresses to join our Food & Beverage team. This role is responsible for delivering refined and personalised table service, ensuring every guest enjoys an exceptional dining experience that reflects FAENA's luxury standards and Forbes service expectations.

Key Responsibilities

• Provide attentive, professional and personalised table service to all guests.
• Greet guests warmly, present menus and confidently explain dishes, specials and beverage offerings.
• Accurately take food and beverage orders and communicate them clearly to kitchen and bar teams.
• Serve food and beverages promptly while following proper service etiquette and presentation standards.
• Ensure tables are properly set, clean and maintained throughout service.
• Anticipate guest needs and respond efficiently to requests and special requirements.
• Maintain strong knowledge of menu items, ingredients, preparation methods and beverage offerings.
• Handle guest inquiries and feedback professionally to ensure a memorable dining experience.
• Coordinate closely with kitchen, bar and F&B supervisory teams to ensure smooth service flow.
• Operate POS systems accurately for order entry and billing procedures.
• Support upselling initiatives by promoting menu items, beverages and special experiences.
• Maintain cleanliness and hygiene standards across dining areas, service stations and equipment.
• Follow all food safety, hygiene and health regulations at all times.
• Assist with restaurant setup and closing procedures before and after service periods.
• Report guest concerns, service issues or operational matters to supervisors promptly.
• Work collaboratively with the wider team to deliver efficient and high-quality service.
• Uphold FAENA grooming, presentation and uniform standards at all times.
• Ensure full compliance with Forbes standards, maintaining exceptional service quality, attention to detail and operational excellence at all times.

Qualifications

• Previous experience as a Waiter/Waitress within a luxury hotel, fine dining restaurant, or upscale hospitality environment preferred.
• Strong communication and interpersonal skills with a guest‑focused approach.
• Passion for delivering exceptional service and creating memorable guest experiences.
• Excellent attention to detail and ability to work efficiently in a fast‑paced environment.
• Strong knowledge of food and beverage service standards and etiquette.
• Experience using POS systems and handling billing procedures accurately.
• Ability to remain calm, professional and organised under pressure.
• Professional grooming and presentation consistent with luxury hospitality standards.
• Experience working within a Forbes standard hotel or luxury hospitality environment is highly advantageous.
• Fluent English communication skills required; additional languages are considered an advantage.