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Facil International Company for Hotels & Food in Jeddah is seeking a dedicated guest service professional to ensure a warm welcome and exceptional dining experience for guests. The ideal candidate will possess 2 to 3 years of experience in the restaurant or hospitality sector.
Your responsibilities will include greeting guests, delivering food, and ensuring efficient service. Emphasis on menu knowledge and cash handling is essential, along with the ability to work safely and maintain high standards of personal conduct.
Purpose of job: To meet and greet all guests on arrival in a bright and friendly manner. Exhibit a balance of efficiency and personality when taking the order, delivering the food and presenting an accurate bill, ensuring exceptional courtesy and service. Ensuring a memorable dining experience for all guests.
Responsibilities/Duties
To include but not limited to:
Guest Interaction: Demonstrate a positive, friendly rapport with all guests. Commits to ensuring exceptional service and product delivery to all guests.
Service: Provides outstanding service to all guests and assists co-workers in doing the same. Communicates with guests, fellow employees especially kitchen staff) and managers effectively and courteously.
Sales: Educates guests about full menu and specials and other restaurants. Shows a genuine interest in improving the guests dining experience by suggesting specific menu items and increasing personal cover average.
Menu knowledge & Food
Preparation: Demonstrates complete menu knowledge and the ability to identify and garnish all food and beverage items.
Cash Handling: Consistently maintain cash and cash equivalents in a responsible manner.
Side work: Performs opening, ongoing and closing duties as assigned by the Manager.
Attendance: Attends work on time as scheduled. When absent informs management in a timely manner. Attends scheduled meetings.
Personal Conduct & Appearance
Maintains appropriate uniform, grooming and hygiene standards. Follows standards of conduct and all company polices and procedures, systems & rules expressed by management.
Safety: Works carefully and safely. Helps others work safely and takes action regarding safety hazards (such as spills). Uses equipment safely for its intended purpose only.
2 to 3 Year's experience in Resturant or any Hospitality