Vision Care Customer Experience Specialist

zeissgroup; Saudi Arabia; Presencial; SAR 144.000 - 196.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Exclusive discounts

Employee benefits program

Health insurance discount

Office near public transport

Onsite parking

Descripción de la vacante

ZEISS Australasia in Tonsley, SA, is seeking a Customer Service Consultant to join the Vision Care team. You will be the first point of contact for customers, delivering exceptional service and support while building strong relationships in a fast-paced environment.

Responsibilities include handling inquiries by phone and email, identifying sales opportunities, and maintaining accurate records. A background in optical industry is valued, with strong communication and multitasking skills.

Formación

• Experience in customer service, sales support or office administration.
• Strong verbal and written communication skills.
• Experience in the optical industry is highly regarded.

Responsabilidades

• Handle incoming customer enquiries via phone and email in a professional and timely manner.
• Provide concise, accurate information and updates to customers.
• Deliver outstanding customer service and support across a broad range of needs.

Conocimientos

Customer service

Sales support

Office administration

Communication skills

Attention to detail

Multitasking

MS Office

CRM systems

Herramientas

Microsoft Office

Descripción del empleo

ZEISS Australasia in Tonsley, SA, is seeking a Customer Service Consultant to join the Vision Care team. You will be the first point of contact for customers, delivering exceptional service and support while building strong relationships in a fast-paced environment.

Responsibilities include handling inquiries by phone and email, identifying sales opportunities, and maintaining accurate records. A background in optical industry is valued, with strong communication and multitasking skills.