VIP Guest Relations Concierge

Hilton; Riyadh Region; On-site; SAR 30,000 - 40,000; Full time

Job summary

A leading hospitality company is seeking a Guest Relations Team Member in Riyadh to engage with VIP Guests throughout their stay. Responsibilities include coordinating room assignments, managing the Guest Relations Desk, and ensuring high-quality service standards. Candidates should have excellent communication skills and a genuine passion for guest service. Full-time positions are available, and experience in hospitality is preferred.

Qualifications

• Calm, efficient, and organized with great attention to detail.
• Excellent personal presentation and communication skills.
• A passion for delivering exceptional levels of Guest service.
• Ability to multi-task while maintaining a positive attitude with VIP Guests.
• Professional manner with an emphasis on hospitality and guest service.

Responsibilities

• Check guest arrival reports for VIP check-in coordination.
• Be responsible for special room assignments for VIP guests.
• Welcome and escort VIP Guests during check-in.
• Ensure VIP rooms meet quality standards before arrival.
• Manage the Guest Relations Desk in the lobby.

Skills

Attention to detail

Excellent personal presentation

Exceptional guest service

Multi-tasking

Computer literacy

Conflict resolution

Cash handling

Job description

A leading hospitality company is seeking a Guest Relations Team Member in Riyadh to engage with VIP Guests throughout their stay. Responsibilities include coordinating room assignments, managing the Guest Relations Desk, and ensuring high-quality service standards. Candidates should have excellent communication skills and a genuine passion for guest service. Full-time positions are available, and experience in hospitality is preferred.