Vendor Performance & Contracts Manager

Confidential; Riyadh; On-site; SAR 180,000 - 240,000; Full time

Job summary

Confidential is seeking an experienced Vendor Management Supervisor to oversee diverse vendor relationships and ensure performance, compliance, and timely delivery across multiple operations and projects.

The role interfaces with vendors to ensure SLA/KPI adherence, optimal service levels, and strong cost management while mitigating risks. Candidates should have a robust background in supplier management and contracts within complex environments.

Qualifications

• Bachelor's degree in supply chain, business admin, engineering, or related field.
• 6–8 years in vendor management or related fields with 2–3 years in a supervisory role.
• Strong negotiation, analytics, and stakeholder management capabilities.

Responsibilities

• Develop and implement vendor management strategies and frameworks aligned with business and operational objectives.
• Manage the end-to-end vendor management lifecycle, including onboarding, performance monitoring, evaluation, development, renewal, and offboarding.
• Build and maintain relationships with local and international vendors, suppliers, subcontractors, and service providers.
• Monitor vendor performance against SLAs, KPIs, contractual obligations, quality standards, cost targets, and delivery timelines.
• Conduct regular vendor performance reviews and develop corrective and improvement action plans.
• Coordinate with operations, procurement, finance, engineering, project, and other internal stakeholders to ensure effective vendor performance and service delivery.
• Review and monitor vendor contracts, service agreements, scope of work, and commercial terms to ensure compliance.
• Identify and resolve vendor-related operational, commercial, and performance issues in a timely manner.
• Lead or support negotiations related to service improvements, pricing, contract renewals, variations, claims, and performance-related matters.
• Establish and maintain vendor performance dashboards, reports, scorecards, and KPIs.
• Conduct periodic vendor assessments and risk reviews to identify potential supply, operational, financial, quality, or compliance risks.
• Ensure vendors comply with company policies, HSE requirements, quality standards, and applicable regulations.
• Support procurement and commercial teams during vendor selection, tender evaluations, onboarding, and contract award processes.
• Identify opportunities for cost optimization, service improvement, process efficiency, and vendor consolidation.
• Maintain accurate and up-to-date vendor records, contracts, performance documentation, and compliance certificates within ERP or vendor management systems.
• Manage vendor escalations and coordinate cross-functional teams to resolve recurring performance issues.
• Support business continuity and contingency planning by identifying alternative vendors and mitigating critical vendor dependencies.
• Prepare periodic reports and management updates on vendor performance, risks, issues, savings, and improvement initiatives.
• Ensure proper governance and documentation of vendor-related activities in accordance with company policies and procedures.

Skills

Negotiation

Analytics

Stakeholder mgmt

Communication

Problem solving

Education

Bachelor's degree in Supply Chain Management, Business Administration, Engineering, Operations Management, or related field

Tools

SAP

Oracle

Microsoft Dynamics

Job description

Confidential is seeking an experienced Vendor Management Supervisor to oversee diverse vendor relationships and ensure performance, compliance, and timely delivery across multiple operations and projects.

The role interfaces with vendors to ensure SLA/KPI adherence, optimal service levels, and strong cost management while mitigating risks. Candidates should have a robust background in supplier management and contracts within complex environments.