Vehicle Software Support Engineer

Lucid Motors; King Abdullah Economic City; On-site; SAR 180,000 - 300,000; Full time

Job summary

Lucid Motors in KAEC seeks a proactive Software Support Engineer to diagnose and resolve complex vehicle system issues across development and production environments.

You will partner with software, hardware, validation, manufacturing, and quality teams to ensure software/hardware readiness for internal fleets and customer vehicles, including DTC/U DS workflows and DoIP testing.

Qualifications

• Bachelor's degree in a relevant engineering field with 5+ years of professional experience.
• 3+ years of experience with CAN bus systems and vehicle diagnostics.
• Experience supporting automotive systems; EV experience is a plus.
• Designed, implemented, and validated UDS diagnostic services (ISO 14229) for ECU manufacturing/EOL testing.
• Demonstrated experience performing vehicle software diagnostics and root-cause analysis using UDS-based workflows.
• Hands-on experience with DoIP, UDS diagnostic services including reading/clearing DTCs, DIDs, and session control.

Responsibilities

• Provide hands-on technical support for internal development fleets, and customer vehicles.
• Operate in production/ factory environments to support vehicle software/hardware readiness.
• Collaborate with software, hardware, validation, manufacturing, and quality teams to troubleshoot vehicle system issues.
• Diagnose and perform root cause analysis of software/hardware issues using diagnostic tools.
• Support software/hardware integration, validation, and release activities.
• Create and manage issue reports; track progress through resolution.
• Work with suppliers and cross-functional teams to close issues on time.
• Participate in on-call rotation about one weekend per month.
• Contribute to technical reviews, team meetings, and continuous improvement.

Skills

CAN bus systems

Vehicle diagnostics

UDS diagnostic services

DOIP

CANoe/CANalyzer

Root cause analysis

ECU flashing

System release management

Ramp-up support

Education

Bachelor's degree in Software Engineering or related

Tools

CANoe

CANalyzer

UDS tools

Flash tools

Job description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

Lucid is seeking a proactive and technically skilled Software Support Engineer to support internal development fleets and customer vehicles in a fast‑pacedautomotive environment. This role partners closely with software, hardware, validation, and supplier teams to diagnose, troubleshoot, and resolve complex vehicle system issues across development and production environments.

You Will:

• Providehands-ontechnical support for internaldevelopment,fleetvehicles,and customer vehicles.
• Operate within a production line and factory environment to support vehicle software and hardware readiness.
• Partner closely with software, hardware, validation, manufacturing, and quality teams to troubleshoot and resolve vehicle system issues.
• Diagnose and performroot causeanalysis of software and hardware issues using:
  • Diagnostic Trouble Codes (DTCs)
  • Vehicle telemetry data (Grafana)
  • Vector tools such asCANoeand CANalyzer
• Strong hands‑on knowledge on core UDS Service IDs, such as Routine Control, Security Access, Diagnostics sessions,Data download/transfer
• Support software and hardware integration, validation, and release activities.
• Create, document, and manage issue reports, tracking progress through resolution.
• Collaborate with suppliers andcross‑functionalengineering partners to drivetimelyissue closure.
• Participate in anon‑callrotation approximately one weekend per month.
• Contribute to technical reviews, team meetings, and continuous improvement initiatives.

You Bring:

• Bachelor's degree in Software Engineering, Information Systems Engineering, Computer and Electronics Engineering, or Computer Engineering and at least 5 years of professional experience
• 3+ Years of Experience with CAN bus systems and vehicle diagnostics
• Experience supporting automotive systems; EV experience is a plus
• Designed, implemented, and validated UDS (ISO 14229) diagnostic services to support ECU manufacturing, EOL testing, and productionramp‑up
• Demonstrated experience performingvehicle software diagnostics androot‑causeanalysisusingUDS‑baseddiagnostic workflows in development or production environments
• Hands‑onexperience usingDoIP,UDS (ISO 14229) diagnostic services, including:
  • Reading and clearing Diagnostic Trouble Codes (DTCs)
  • Querying and interpreting Data Identifiers (DIDs)
  • Executing routine control and diagnostic services forECU leveltroubleshooting
  • Worked on Session Control, Security Access, Data Transfer service IDs
• Applied strong knowledge ofCAN, CAN‑FD,LINand exposure toDoIP(ISO 13400)environments
• Provided launch and SOP support, working directly with plant, quality, and automation teams duringramp‑up
• Analyzed diagnostic communication using CANoe/ CANalyzer,identifyingroot causes for manufacturing yield losses
• Supported ECU flashing and reprogramming using custom flash tools, scripts, UDS services, including bootloader interaction and recovery from interrupted flashes
• Defined manufacturing DTC strategies, including DTC suppression during tests, EOLclear‑downlogic, and separation of factory vscustomer‑relevantfaults, resolution of DTCs
• Deeper understanding ofSoftware Development Life Cycle (SDLC),vehiclenetworkarchitectures,release management, system fault tracing.
• Familiarity with connectivity and infotainment technologies, including LTE,Wi‑Fi, GPS, andInfoTsystems
• Collaboratedcross‑functionallywith embedded software, manufacturing engineering, quality, suppliers,serviceand OEM customer diagnostics teams
• Strong communicationand interpersonal skills, with the ability to build effective working relationships
• Customer focusedmindset with the ability to thrive in a fast pacedenvironment
• Ability to work independently witha strong senseof ownership, accountability, and initiative
• Friendly, collaborative team player with the ability to learn quickly and adapt to changing priorities

Compensation & Benefits:

Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a401(k) retirement plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity:

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility:

Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com.

This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.

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To all recruitment agencies:

Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.