Training Manager – Beauty & Cosmetics Retail

Confidential Careers; Riyadh; On-site; SAR 180,000 - 240,000; Full time

Job summary

Confidential Careers is seeking a Training Manager to lead and tailor training across Saudi Arabia’s beauty retail network. The role focuses on makeup artistry, product knowledge, and elite customer service training to elevate sales performance.

You will design classroom, digital, and on-the-job programs, coach store teams, and drive measurable outcomes using LMS platforms and KPI reporting.

Qualifications

• Experience in training management within beauty, cosmetics, or retail.
• Strong understanding of makeup artistry, product training, and retail sales excellence.
• Experience developing and implementing training strategies across multiple retail locations.
• Excellent leadership, coaching, communication, and presentation skills.

Responsibilities

• Develop and execute annual training plans aligned with business objectives and brand standards.
• Lead product knowledge, makeup artistry, sales techniques, and customer service training.
• Design and deliver classroom, digital, and on-the-job training programs.
• Coach and develop Beauty Advisors, Store Managers, and retail teams.
• Manage training performance through LMS platforms and measurable KPIs.
• Evaluate training effectiveness and its impact on sales performance and customer experience.
• Lead and develop the field training team across KSA.

Skills

Leadership

Coaching

Communication

Presentation

LMS management

KPI analysis

Product knowledge

Makeup artistry

Retail management

Tools

LMS platforms

Job description

We're Hiring | Training Manager – Beauty & Cosmetics Retail

We are seeking an experienced and results-driven Training Manager to lead training and development initiatives across our beauty retail operations in Saudi Arabia.

Key Responsibilities:

• Develop and execute annual training plans aligned with business objectives and brand standards.
• Lead product knowledge, makeup artistry, sales techniques, and customer service training.
• Design and deliver classroom, digital, and on-the-job training programs.
• Coach and develop Beauty Advisors, Store Managers, and retail teams.
• Manage training performance through LMS platforms and measurable KPIs.
• Evaluate training effectiveness and its impact on sales performance and customer experience.
• Lead and develop the field training team across KSA.

Ideal Candidate Profile:

• Proven experience in training management within the beauty, cosmetics, or retail industry.
• Strong understanding of makeup artistry, product training, and retail sales excellence.
• Experience developing and implementing training strategies across multiple retail locations.
• Excellent leadership, coaching, communication, and presentation skills.
• Ability to translate training initiatives into measurable business results.