Training Coordinator (Saudi National Only)

Accor Hotels; Saudi Arabia; On-site; SAR 60,000 - 90,000; Full time

Job summary

Accor Hotels is seeking a Training Coordinator in Saudi Arabia to provide administrative support, develop training materials, and coordinate schedules across departments. You will help maintain training records, support engagement activities, and ensure compliance with safety, service, and brand standards in a luxury hospitality environment.

The role emphasizes adapting to FAENA standards while delivering training that reflects high service levels and brand values in a fast-paced luxury setting.

Qualifications

• Bachelor's degree or diploma in Hospitality Management, HR, Education or related field preferred.
• 1–2 years of experience in training, learning & development, or hospitality operations.
• Proficiency in English and Arabic; additional languages are an advantage.

Responsibilities

• Provide administrative and logistical support for all training functions.
• Help prepare training materials, presentations, manuals, and SOP documentation.
• Maintain accurate training records, attendance logs, and employee development files.
• Support employee engagement activities.
• Coordinate training schedules with department heads and employees.
• Support the Training Manager in identifying training needs and development gaps.
• Ensure training rooms and materials are properly prepared and organized.
• Assist in tracking compliance with mandatory training programs (safety, service, brand standards).
• Promote a positive learning culture aligned with FAENA standards.
• Ensure all training activities reflect luxury hospitality expectations and brand values.
• Assist in updating training content to reflect operational changes and service enhancements.

Skills

Organizational skills

Coordination

Interpersonal skills

Multitasking

Attention to detail

Teamwork

Adaptability

Following instructions

Learning and development mindset

Positive attitude

Education

Bachelor’s degree or diploma in Hospitality Management, HR, Education

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

DUTIES AND RESPONSIBILITIES

• Provide administrative and logistical support for all training functions.
• Help prepare training materials, presentations, manuals, and SOP documentation.
• Maintain accurate training records, attendance logs, and employee development files.
• Support employee engagement activities.
• Coordinate training schedules with department heads and employees.
• Support the Training Manager in identifying training needs and development gaps.
• Ensure training rooms and materials are properly prepared and organized.
• Assist in tracking compliance with mandatory training programs (safety, service, brand standards).
• Promote a positive learning culture aligned with FAENA standards.
• Ensure all training activities reflect luxury hospitality expectations and brand values.
• Assist in updating training content to reflect operational changes and service enhancements.

Qualifications

QUALIFICATIONS DESIRED

• Bachelor’s degree or diploma in Hospitality Management, Human Resources, Education, or related field preferred.
• 1-2 years of experience in training, learning & development, or hospitality operations.
• Previous experience in a luxury hotel or resort environment is an advantage.
• Basic understanding of training delivery, onboarding, and service standards.
• Proficiency in English and Arabic; additional languages are an advantage.
• Familiarity with hospitality SOPs and guest service standards preferred.

Additional Information

SKILLS

• Good organizational and coordination abilities.
• Attention to detail and accuracy in maintaining records and documentation.
• Strong interpersonal skills and ability to work with diverse teams.
• Ability to follow instructions and support senior trainers effectively.
• Positive attitude and passion for learning and development.
• Strong teamwork and collaboration skills.
• Ability to multitask and manage time effectively.
• Adaptability in a fast-paced luxury hospitality environment.
• Commitment to maintaining high service and training standards