Training Coordinator

AccorHotel; Saudi Arabia; On-site; SAR 60,000 - 90,000; Full time

Job summary

AccorHotel in Saudi Arabia is seeking a Training Coordinator to support all training activities and maintain comprehensive records. You will help prepare materials, SOPs, and training documentation, and coordinate schedules with department heads and staff.

The role requires 1-2 years in training or hospitality operations, with proficiency in English and Arabic. Prior luxury hotel experience is advantageous; hotel SOPs and guest service standards familiarity is preferred.

Qualifications

• Bachelor's degree or diploma in Hospitality Management, HR, Education, or related field.
• 1-2 years of experience in training, learning & development, or hospitality operations.
• English and Arabic proficiency; additional languages advantageous.

Responsibilities

• Provide administrative and logistical support for all training functions.
• Help prepare training materials presentations manuals and SOP documentation.
• Maintain accurate training records attendance logs and employee development files.
• Support employee engagement activities.
• Coordinate training schedules with department heads and employees.
• Support the Training Manager in identifying training needs and development gaps.
• Ensure training rooms and materials are properly prepared and organized.
• Assist in tracking compliance with mandatory training programs safety service brand standards.
• Promote a positive learning culture aligned with FAENA standards.
• Ensure all training activities reflect luxury hospitality expectations and brand values.
• Assist in updating training content to reflect operational changes and service enhancements.

Skills

English

Arabic

Education

Bachelor's degree or diploma in Hospitality Management or related field

Job description

Responsibilities

• Provide administrative and logistical support for all training functions
• Help prepare training materials presentations manuals and SOP documentation
• Maintain accurate training records attendance logs and employee development files
• Support employee engagement activities
• Coordinate training schedules with department heads and employees
• Support the Training Manager in identifying training needs and development gaps
• Ensure training rooms and materials are properly prepared and organized
• Assist in tracking compliance with mandatory training programs safety service brand standards
• Promote a positive learning culture aligned with FAENA standards
• Ensure all training activities reflect luxury hospitality expectations and brand values
• Assist in updating training content to reflect operational changes and service enhancements

Qualifications

• Bachelor s degree or diploma in Hospitality Management, Human Resources, Education, or related field preferred.
• 1-2 years of experience in training, learning & development, or hospitality operations.
• Previous experience in a luxury hotel or resort environment is an advantage.
• Basic understanding of training delivery, onboarding, and service standards.
• Proficiency in English and Arabic; additional languages are an advantage.
• Familiarity with hospitality SOPs and guest service standards preferred.