Tenant Experience & Leasing Operations Lead

Qiddiya Investment Company; Riyadh; On-site; SAR 110,000 - 160,000; Full time

Job summary

Qiddiya Investment Company seeks a Leasing Coordinator to manage onboarding, occupancy, and tenant relations across its Film Studio asset. You will ensure proactive occupier servicing, effective onboarding, and operational readiness to support commercial performance and occupier satisfaction.

Ideal candidates bring 5–7 years in leasing/tenant relations within mixed-use or entertainment environments, with strong stakeholder management and cross-functional coordination skills to drive service

Qualifications

• Bachelor's degree in Business Administration, Real Estate, Hospitality, Property Management, or related field.
• 5-7 years of experience in leasing, tenant relations, property management, hospitality operations, or commercial asset management.
• Experience within mixed-use, entertainment, hospitality, operational, or specialized asset environments preferred.
• Strong stakeholder and customer relationship management capability.
• Understanding of leasing operations, occupier onboarding, and occupancy management.
• Ability to coordinate cross-functional operational requirements and service activation activities.
• Strong issue resolution, follow-up discipline, and communication capability.

Responsibilities

• Manage leasing coordination and tenant relationship activities across the Film Studio asset.
• Coordinate onboarding, occupancy management, and service activation for tenants and operators.
• Act as the primary operational contact for tenants, operators, and commercial occupants.
• Monitor tenant communications, issue resolution, and relationship management for long-term retention.
• Coordinate lease administration, occupier documentation, and onboarding requirements.
• Track occupancy utilization and service readiness across occupied spaces.
• Support renewals planning, service quality improvements, and tenant retention initiatives.
• Collaborate with Finance, Operations, HSE, IT, and Corporate Enablement to resolve tenant issues.
• Maintain occupancy reports, onboarding trackers, and operational dashboards.

Skills

Tenant relationship management

Leasing operations

Stakeholder coordination

Customer service

Commercial operations

Communication skills

Problem solving

Education

Bachelor's degree in Business Administration, Real Estate, Hospitality, Property Management, or related field

Job description

Qiddiya Investment Company seeks a Leasing Coordinator to manage onboarding, occupancy, and tenant relations across its Film Studio asset. You will ensure proactive occupier servicing, effective onboarding, and operational readiness to support commercial performance and occupier satisfaction.

Ideal candidates bring 5–7 years in leasing/tenant relations within mixed-use or entertainment environments, with strong stakeholder management and cross-functional coordination skills to drive service