Technical Support Engineer — Field & Commissioning

alfanar; Riyadh; On-site; SAR 167,400 - 245,520; Full time

Job summary

alfanar Electric in Riyadh, Saudi Arabia, is seeking a Technical Support Engineer - SAS to deliver technical assistance to customers and internal teams, troubleshoot issues, support product commissioning, and ensure system functionality.

You will act as a technical liaison for warranty claims, help project execution, and maintain accurate documentation. The role emphasizes collaboration with clients and engineers, field tasks, and continuous learning.

Qualifications

• Diagnose technical issues related to warranty claims and propose solutions.
• Support field commissioning activities with installation, testing, and troubleshooting.
• Prepare and maintain technical documentation and reports.
• Collaborate with clients and internal teams to ensure timely issue resolution.
• Seek mentorship and participate in relevant training to improve engineering workflows.

Responsibilities

• Assist in diagnosing technical issues related to warranty claims.
• Facilitate communication between clients and internal teams.
• Support installation, testing, and troubleshooting during field commissioning.
• Document commissioning issues and assist in resolving them.
• Prepare technical documentation and engineering reports.
• Engage in continuous learning and contribute to process improvements.
• Ensure compliance with project specifications and standards.

Skills

Troubleshooting

Warranty claims

Field commissioning

Technical documentation

Client communication

Job description

alfanar Electric in Riyadh, Saudi Arabia, is seeking a Technical Support Engineer - SAS to deliver technical assistance to customers and internal teams, troubleshoot issues, support product commissioning, and ensure system functionality.

You will act as a technical liaison for warranty claims, help project execution, and maintain accurate documentation. The role emphasizes collaboration with clients and engineers, field tasks, and continuous learning.