Front Desk Agent

Accor Hotels; Makkah Region; On-site; SAR 120,000 - 150,000; Full time

Job summary

A prominent hotel chain in the Makkah Region is seeking Saudi Nationals for an entry-level hospitality role. This position involves providing exceptional guest service, handling check-ins, and promoting hotel facilities. Candidates with little to no experience are welcome, including fresh graduates. Strong interpersonal and communication skills are essential. The ideal candidate should have a passion for hospitality and be a team player. The role may involve a flexible schedule based on departmental needs.

Qualifications

• Candidates must be Saudi Nationals.
• Open to fresh graduates and those with up to 6 months of relevant experience.
• Excellent communication skills needed.

Responsibilities

• Greet, check-in, and respond to requests while providing exceptional service.
• Promote hotel facilities and enhance guest experiences through up-selling.
• Assist co-workers proactively and contribute to teamwork.

Skills

Basic English skills

Interpersonal skills

Team player

Passion for the Hospitality Field

Job description

Company Description

Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.

Job Description

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Qualifications

• Tamayyaz Program is for Saudi Nationals Only.
• Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
• Basic English skills are a must.
• Strong passion for the Hospitality Field.
• Excellent interpersonal and communication skills.
• Is a team player that contributes to and proactively assists co-workers.
• Ability to work a flexible roster depending on departmental needs.
• Ability to focus attention on guest needs, always remaining calm and courteous

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.