Strategic Performance & Reporting Lead

zakat, tax and customs authority; Saudi Arabia; On-site; SAR 170,000 - 210,000; Full time

Job summary

Zakat, Tax and Customs Authority in Saudi Arabia seeks a skilled professional to lead organizational performance monitoring and reporting. You will research best practices, update reporting frameworks, and manage KPI dashboards to inform internal and external stakeholders.

You will collect data, control reporting systems like Tableau and S+, and prepare weekly to yearly reports while coordinating with senior leaders and external entities.

Qualifications

• Bachelor’s degree in Business Administration, or equivalent is required.
• Minimum 2 years of relevant experience.
• Experience with organizational performance reporting and KPI dashboards.

Responsibilities

• Research and keep abreast of international best practices to identify latest trends, methods and approaches used for data reporting.
• Develop and/or update the reporting framework to ensure standardized and consistent reporting.
• Update the organizational performance management reporting tools for monitoring purposes.
• Collect and consolidate data from all functions on a periodical basis ensuring correctness and integrity to monitor and report on organizational performance.
• Control the reporting systems (Tableau, S+).
• Review ZATCA’s KPIs dashboard to report results and gaps.
• Prepare needed weekly/monthly/quarterly/yearly reports to relevant internal and external stakeholders in an accurate and timely manner highlighting ZATCA’s strategy’s performance, achieved results and deviations.
• Conduct meetings with senior leadership and concerned external stakeholders (e.g., ADAA, Ministry of Finance) to discuss results and recommendations.
• Follow-up on the implementation of corrective/ remedial actions.
• Prepare awareness materials and conduct awareness and educational workshops to enhance capabilities in organizational performance.
• Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner.
• Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner.
• Escalate complex problems to the relevant person to ensure cases/issues are closed properly.
• Perform other duties as requested.
• Train junior staff on the different job activities to ensure transfer of know-how, when applicable.
• Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff.
• Support junior staff or direct reports in order to execute their duties according to set policies and processes.

Skills

Data Analytics

Policy Making

Strategic Planning

Quality Management

Collaboration & Communication

Change Management

Professionalism

Results Oriented

Customer Focus

Education

Bachelor’s degree in Business Administration

Tools

Tableau

S+

Job description

Zakat, Tax and Customs Authority in Saudi Arabia seeks a skilled professional to lead organizational performance monitoring and reporting. You will research best practices, update reporting frameworks, and manage KPI dashboards to inform internal and external stakeholders.

You will collect data, control reporting systems like Tableau and S+, and prepare weekly to yearly reports while coordinating with senior leaders and external entities.