Strategic Customer Success Lead: Revenue Growth & Renewals

DXC Technology Company; Riyadh; Vor Ort; SAR 320.000 - 520.000; Vollzeit

Zusammenfassung

DXC Technology Company in Riyadh seeks a seasoned Senior Account Manager to lead strategic client relationships and drive revenue growth, renewals, and pipeline development. You will own client outcomes and work with cross-functional teams to deliver DXC’s technology and managed services effectively.

Requires 7+ years in account management or leadership roles, with strong commercial acumen, executive communication, and stakeholder management skills. Bachelor’s degree; PMP advantageous.

Qualifikationen

• 7+ years of relevant industry experience, including at least 3 years in a similar client/account management, account delivery, or leadership role.
• Strong commercial and sales mindset with proven experience in revenue growth and opportunity development.
• Excellent communication and stakeholder management skills.

Aufgaben

• Manage and grow strategic client accounts with responsibility for revenue growth, margin performance, renewals, pipeline development, TCV, and client satisfaction/NPS.
• Build and maintain relationships with senior client stakeholders as the Voice of the Client and respond to evolving business needs.
• Identify and develop new business, cross-sell, and up-sell opportunities across DXC’s offerings.
• Lead renewal readiness and contract renewal activities in collaboration with sales, delivery, and technical teams.
• Develop and execute strategic account plans with Client Partners, Sales teams, and cross-functional groups.
• Lead day-to-day account and service delivery, ensuring delivery quality and achievement of client outcomes.
• Drive revenue and margin forecasting, budgeting, cost control, and updates to senior leadership.
• Work with delivery teams to optimize resources, onshore/offshore delivery mix, costs, and margins.
• Coordinate a virtual, cross-functional team to support the account and align across functions.
• Define, track, and manage performance against key metrics including Revenue, Margin, TCV, Pipeline, delivery, and NPS.

Kenntnisse

Strategic account management

Revenue growth

Stakeholder management

Leadership

Cross-functional collaboration

Communication skills

Sales mindset

Ausbildung

Bachelor's degree in a relevant field

Advanced degree or PMP certification advantageous

Jobbeschreibung

DXC Technology Company in Riyadh seeks a seasoned Senior Account Manager to lead strategic client relationships and drive revenue growth, renewals, and pipeline development. You will own client outcomes and work with cross-functional teams to deliver DXC’s technology and managed services effectively.

Requires 7+ years in account management or leadership roles, with strong commercial acumen, executive communication, and stakeholder management skills. Bachelor’s degree; PMP advantageous.