Specialist Infrastructure Operations

Qiddiya | القدية; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading investment firm in Riyadh is looking for a Specialist - Infrastructure Operations to ensure the reliability and performance of IT infrastructure systems. This role involves overseeing daily operations, supporting various platforms, and acting as L3 support for complex issues. The ideal candidate has a Bachelor's degree in IT or Computer Science, along with 1-3 years of relevant experience. The position offers a comprehensive benefits package and opportunities for professional growth.

Benefits

Comprehensive benefits package

Qualifications

• 1-3 years of experience in infrastructure operations or IT support roles.
• Basic understanding of network architecture and server management.
• Familiarity with monitoring tools and virtualization technologies.

Responsibilities

• Operate and support Infrastructure, Systems, Cloud, and M365 platforms.
• Perform monitoring, troubleshooting, patching, and upgrades.
• Act as L3 support for complex operational issues.

Skills

Problem-solving skills

Communication skills

Teamwork abilities

Attention to detail

Proactive learning

Education

Bachelor's degree in Information Technology

Bachelor's degree in Computer Science

Tools

Exchange

Teams

SharePoint

M365 platforms

Microsoft Office Suite

Job description

Overview

Qiddiya Investment Company is excited to invite applications for the role of Specialist - Infrastructure Operations. This position is critical to maintaining the operational efficiency and reliability of our infrastructure systems. As a key member of our team, you will be responsible for overseeing the daily operations of our IT infrastructure, ensuring the highest levels of performance and availability. Your expertise will contribute to the successful continuity of our services, supporting our mission to deliver exceptional experiences and initiatives.

Responsibilities

• Operate and support Infrastructure, Systems, Cloud, and M365 platforms
• Administer Exchange, Teams, SharePoint, Intune, Entra ID
• Perform monitoring, troubleshooting, patching, and upgrades
• Act as L3 support for complex operational issues and CRs
• Maintain operational documentation and SOPs
• Stay updated on industry trends and best practices to continuously improve infrastructure operations

Requirements

• Bachelor\'s degree in Information Technology, Computer Science, or a related field
• 1-3 years of experience in infrastructure operations or IT support roles
• Basic understanding of network architecture, server management, and virtualization technologies
• Strong problem-solving skills and attention to detail
• Excellent communication and teamwork abilities
• Proficiency in Microsoft Office Suite and familiarity with monitoring tools
• A proactive approach to learning and adapting to new technologies

Benefits

Comprehensive benefits package