Spa & Wellness Lead - Hospitality Ops & Guest Experience

Hilton; Riyadh; On-site; SAR 54,000 - 90,000; Full time

Job summary

Hilton is seeking a Spa Supervisor in Riyadh to oversee health club operations and deliver memorable guest experiences. You’ll supervise day-to-day activities, coordinate spa, fitness and guest services, and collaborate with the management team to maintain high standards of hospitality.

This role emphasizes leadership, integrity and teamwork, with a focus on safety and regulatory compliance, ensuring every guest feels valued from check-in to check-out and throughout their stay.

Responsibilities

• Supervise health club operations: Support the Manager/Director in operating the health club, fitness center, spa, or salon
• Lead the health club team: Train, schedule, and supervise team members across fitness, spa, and guest service roles to ensure a seamless, high-quality guest experience
• Provide hands-on support: Step into staff roles as needed to maintain service continuity and uphold quality across all guest touchpoints
• Support business operations: Assist with marketing, merchandising, programming, inventory management, and tracking financial performance to drive engagement and efficiency
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Job description

Hilton is seeking a Spa Supervisor in Riyadh to oversee health club operations and deliver memorable guest experiences. You’ll supervise day-to-day activities, coordinate spa, fitness and guest services, and collaborate with the management team to maintain high standards of hospitality.

This role emphasizes leadership, integrity and teamwork, with a focus on safety and regulatory compliance, ensuring every guest feels valued from check-in to check-out and throughout their stay.