Spa therapist

Sofitel; Riyadh Region; Sur place; SAR 67 000 - 112 000; Plein temps

Résumé du poste

Sofitel Riyadh invites a professional Spa Therapist to deliver luxury spa experiences with personalized attention. You will manage guest arrivals, provide a range of treatments, and maintain a serene ambience throughout the spa.

The role emphasizes empathy, a polished demeanor, and the ability to upsell services while building lasting guest relationships. Requirements include a Spa Therapist certification, 2–5 years of spa/hotel experience, and strong English communication skills.

Qualifications

• Certified Spa Therapist with hotel industry experience.
• 2–5 years in spa or hotel settings.
• Good English communication skills.
• Pleasant personality and professional appearance.
• Able to handle pressure and multi-task in a luxury spa environment.

Responsabilités

• Deliver luxury spa service per brand standards with warmth and discretion.
• Enhance guest arrival, departure, and overall spa ambience.
• Build long-term guest relationships and drive repeat visits.
• Demonstrate and upsell spa treatments and products to guests.
• Manage rebooking and follow-up after treatments.
• Maintain cleanliness and stock of room products and tools.

Connaissances

Spa therapy expertise

English communication

Customer-focused attitude

Ability to multi-task

Pressure handling

Formation

Spa therapist certification

Description du poste

Company Description

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth

The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

Job Description

• At all times you must be representative of the qualities of someone delivering luxury service standards. To provide warm, welcoming service without compromise to all guests.


• Primary focus on sense of guest arrival/departure, hands-on treatment, cleanliness, room ambience, and overall spa experience. Empathetic, friendly, and able to make people feel beautiful inside and out.


• Establish a long-term relationship with customers.


• The leading expert in all areas of retail and treatments. Able and available to answer any questions that guests may have and give them extensive feedback and demonstration if applicable; with an ability to execute suggestive and add-on sales.


• Takes control of rebooking guest after treatment.


• Perform treatment most suited to guest utilizing a range of techniques.


• Knowledgeable about all aspects of treatments, spa therapy, and the facility.


• Monitors, maintains, and re-stocks assigned room with products, supplies, disposables, and work tools.

Qualifications

• Certified as Spa Therapist.


• With 2-5 years of experience in the same field in the hotel industry.


• With good English communication skills.


• With a pleasing personality and a well-focused individual.


• Able to handle pressure at work and capability to multi-task.