Luxury Spa Therapist - Guest Experience Expert

Sofitel; Riyadh Region; On-site; SAR 67,000 - 112,000; Full time

Job summary

Sofitel Riyadh invites a professional Spa Therapist to deliver luxury spa experiences with personalized attention. You will manage guest arrivals, provide a range of treatments, and maintain a serene ambience throughout the spa.

The role emphasizes empathy, a polished demeanor, and the ability to upsell services while building lasting guest relationships. Requirements include a Spa Therapist certification, 2–5 years of spa/hotel experience, and strong English communication skills.

Qualifications

• Certified Spa Therapist with hotel industry experience.
• 2–5 years in spa or hotel settings.
• Good English communication skills.
• Pleasant personality and professional appearance.
• Able to handle pressure and multi-task in a luxury spa environment.

Responsibilities

• Deliver luxury spa service per brand standards with warmth and discretion.
• Enhance guest arrival, departure, and overall spa ambience.
• Build long-term guest relationships and drive repeat visits.
• Demonstrate and upsell spa treatments and products to guests.
• Manage rebooking and follow-up after treatments.
• Maintain cleanliness and stock of room products and tools.

Skills

Spa therapy expertise

English communication

Customer-focused attitude

Ability to multi-task

Pressure handling

Education

Spa therapist certification

Job description

Sofitel Riyadh invites a professional Spa Therapist to deliver luxury spa experiences with personalized attention. You will manage guest arrivals, provide a range of treatments, and maintain a serene ambience throughout the spa.

The role emphasizes empathy, a polished demeanor, and the ability to upsell services while building lasting guest relationships. Requirements include a Spa Therapist certification, 2–5 years of spa/hotel experience, and strong English communication skills.