Solutions Consultant - B2B SaaS & CX

Lucidya | لوسيديا; Riyadh; On-site; SAR 200,880 - 334,800; Full time

Job summary

Lucidya is seeking a Solutions Consultant to translate complex CX AI platforms into clear business value for enterprise clients in Riyadh. You will own demos, respond to RFIs, and guide prospects from curiosity to confidence through hands-on product exploration.

You will partner with Sales, Product, and Marketing to tailor solutions, deliver compelling POCs, and help customers see how Lucidya fits their workflows and strategic goals in a fast-paced, B2B SaaS environment.

Qualifications

• 2+ years of experience in Solutions Consulting, Pre-Sales, Sales Ops or Account Management in a B2B SaaS environment.
• Bilingual in Arabic and English to interact with diverse enterprise customers.

Responsibilities

• Develop a deep, hands-on understanding of Lucidya's products and translate that knowledge into customer solutions.
• Partner with Sales to uncover customer needs and design solutions addressing technical and business challenges.
• Lead product demonstrations, workshops, and presentations to show Lucidya's value.
• Own and execute Proofof-Concepts (POCs) to prove tangible value before buying.
• Support complex sales cycles by answering RFIs/RFPs with clarity and credibility.
• Communicate feedback between customers and Product/Engineering/Marketing.
• Help refine messaging and positioning with Product Marketing based on market conversations.
• Identify expansion opportunities and map next-level success for customers.

Skills

Communication

Demos & Presentations

Customer-facing

Bilingual Arabic/English

Cross-functional collaboration

Tools

HubSpot

PowerPoint

Excel

Job description

Lucidya is seeking a Solutions Consultant to translate complex CX AI platforms into clear business value for enterprise clients in Riyadh. You will own demos, respond to RFIs, and guide prospects from curiosity to confidence through hands-on product exploration.

You will partner with Sales, Product, and Marketing to tailor solutions, deliver compelling POCs, and help customers see how Lucidya fits their workflows and strategic goals in a fast-paced, B2B SaaS environment.