ServiceNow SPM Technical Consultant

Müller's Solutions; Riyadh; On-site; SAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

Müller’s Solutions is seeking a knowledgeable ServiceNow SPM Technical Consultant to join our expert team. The consultant will implement and support ServiceNow Strategic Portfolio Management (SPM) solutions, optimizing portfolio, program, and project management processes for our clients.

You will collaborate with stakeholders, translate business needs into effective technical configurations, provide training, and stay current with ServiceNow best practices to continuously improve client

Qualifications

• 3–5 years of ServiceNow experience focusing on SPM modules.
• Proficient in ServiceNow SPM configuration, customization, and administration.
• Strong knowledge of JavaScript, AngularJS, HTML, and CSS in ServiceNow.
• Experience with workflows, business rules, UI policies, and integrations.
• Ability to translate business needs into technical ServiceNow solutions.
• Relevant ServiceNow certifications (e.g., Implementation Specialist - SPM) preferred.
• Excellent troubleshooting and communication skills.

Responsibilities

• Configure and customize ServiceNow SPM applications to meet client requirements.
• Collaborate with analysts and stakeholders to gather requirements and develop technical solutions.
• Develop and maintain workflows, business rules, and integrations related to SPM.
• Provide technical support and troubleshoot issues for SPM modules.
• Conduct testing: unit, integration, and user acceptance testing.
• Document technical specifications and user guides.
• Stay up to date with ServiceNow capabilities and best practices.
• Provide training and knowledge transfer sessions.

Skills

ServiceNow SPM

JavaScript

AngularJS

HTML

CSS

Workflows

Integrations

Troubleshooting

Communication

Education

Bachelor's degree in CS/IT

Tools

ServiceNow

Job description

Müller's Solutions is seeking a knowledgeable ServiceNow SPM Technical Consultant to join our expert team. The consultant will play a pivotal role in implementing and supporting ServiceNow Strategic Portfolio Management (SPM) solutions, optimizing portfolio, program, and project management processes for our clients. You will collaborate closely with stakeholders to understand business needs and translate them into effective technical configurations and customizations within the ServiceNow platform.

Responsibilities

• Configure and customize ServiceNow Strategic Portfolio Management (SPM) applications to meet client requirements
• Collaborate with business analysts and stakeholders to gather requirements and develop technical solutions
• Develop and maintain workflows, business rules, and integrations related to ServiceNow SPM
• Provide technical support, troubleshoot issues, and ensure optimal performance of ServiceNow SPM modules
• Conduct testing, including unit, integration, and user acceptance testing to ensure quality delivery
• Document technical specifications, processes, and user guides to assist teams and clients
• Stay up to date with ServiceNow platform capabilities and best practices to continuously improve client solutions
• Provide training and knowledge transfer sessions for clients and team members

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field
• Minimum of 3-5 years of experience working with ServiceNow platform, with a strong focus on Strategic Portfolio Management (SPM) modules
• Proficient in ServiceNow SPM configuration, customization, and administration
• Strong knowledge of JavaScript, AngularJS, HTML, and CSS as applied within the ServiceNow environment
• Experience with ServiceNow workflows, business rules, UI policies, and integrations
• Ability to analyze business processes and translate them into technical solutions within ServiceNow
• Excellent troubleshooting and problem-solving skills
• Strong communication and interpersonal skills for effective collaboration with clients and teams
• Relevant ServiceNow certifications (e.g., Certified Implementation Specialist - SPM) are preferred
• Ability to work both independently and within a team environment

Benefits

Why Join Us:

• Opportunity to work with a talented and passionate team.
• Competitive salary and benefits package.
• Exciting projects and innovative work environment.