ServiceNow SPM Functional Consultant

Müller's Solutions; Riyadh; On-site; SAR 80,000 - 120,000; Full time

Job summary

Müller's Solutions is looking for an experienced ServiceNow SPM Functional Consultant in the Riyadh Region. The role involves bridging business needs and technical solutions, partnering with clients to gather requirements, and configuring the ServiceNow SPM module. Candidates should have at least 3 years of relevant experience, a Bachelor's degree, and strong communication skills. Responsibilities include documenting functional requirements, facilitating workshops, and supporting integration activities.

Qualifications

• At least 3 years of experience as a ServiceNow Functional Consultant with SPM module.
• Strong understanding of portfolio management principles.
• Proven experience in configuring and implementing ServiceNow SPM solutions.

Responsibilities

• Engage with clients to collect and analyze business requirements.
• Configure ServiceNow SPM to align with client objectives.
• Document functional requirements and solution designs.
• Facilitate workshops and training sessions.

Skills

ServiceNow SPM module expertise

Stakeholder management

Business analysis

Communication skills

Education

Bachelor’s degree in Business, IT, or related field

Tools

ServiceNow platform

Job description

Müller’s Solutions is actively seeking a skilled ServiceNow SPM Functional Consultant to join our team. In this role, you will be responsible for bridging the gap between business needs and technical solutions by leveraging your expertise in the ServiceNow Strategic Portfolio Management (SPM) module. You will partner with clients to gather requirements, configure the platform, and ensure that portfolio management processes are optimized to deliver strategic value.

Key Responsibilities

• Engage with clients to collect and analyze business requirements related to portfolio management
• Configure and customize the ServiceNow SPM module to align with client objectives and best practices
• Document functional requirements, process flows, and solution designs
• Facilitate workshops and training sessions to enhance client understanding and adoption of ServiceNow SPM
• Work closely with technical teams to ensure smooth integration and implementation of SPM solutions
• Support testing activities, including user acceptance testing, and provide go‑live support
• Stay informed about the latest updates and trends within ServiceNow SPM to continuously improve client solutions

Requirements

• Bachelor’s degree in Business, Information Technology, or a related field
• At least 3 years of experience working as a ServiceNow Functional Consultant, specifically with the SPM module
• Strong understanding of portfolio management principles and best practices
• Proven experience in configuring and implementing ServiceNow SPM solutions
• Excellent communication and stakeholder management skills
• Ability to translate complex business needs into practical ServiceNow configurations
• Experience in conducting workshops, trainings, and providing end‑user support
• Relevant ServiceNow certifications related to SPM or ITBM are advantageous