ServiceNow GRC Data Analyst & Data Quality Specialist

TAWANTECH; Saudi Arabia; On-site; SAR 180,000 - 240,000; Full time

Job summary

TAWANTECH in Saudi Arabia is seeking a data governance specialist to own or support data workstreams for ServiceNow GRC IRM and SPM implementations. You will define mappings, quality rules, and provide auditable reconciliation for loaded data, profiling sources and validating transformations.

You will collaborate with ServiceNow consultants, data engineers and business owners, develop end-user training, maintain data dictionaries and mapping lineage, and ensure readiness for migration sign-off

Qualifications

• At least 5 years of data analysis, data quality, migration, master/reference data, or data-management experience, including 2 years supporting ServiceNow.
• Strong hands-on capability in source-to-target mapping, data profiling, cleansing-rule definition, validation, reconciliation, and exception management.
• Proficiency in SQL and advanced spreadsheet analysis; ability to work with CSV, JSON, APIs, relational data, and large structured extracts.
• Understanding of ServiceNow tables, reference fields, choice/lookup data, import sets, transform concepts, sys_ids, coalesce logic, and data-load dependencies.
• Ability to produce clear mapping specifications, data-quality reports, issue logs, and migration sign-off evidence.

Responsibilities

• Own or support the business-facing data workstream for ServiceNow GRC IRM and SPM implementation.
• Profile source data and quantify completeness, validity, consistency, uniqueness, referential integrity, duplication and timeliness issues.
• Define data cleansing, standardization, de-duplication, enrichment, archival, rejection, exception and remediation rules with business owners.
• Coordinate mapping workshops for policy, authority, document control, risk, audit findings, BCM, portfolio and related data.
• Prepare validation queries, control totals, reconciliation reports, exception logs and migration sign-off evidence.
• Validate mock loads and migration cycles; support root-cause analysis, correction, retesting and readiness decisions.
• Collaborate with ServiceNow consultants, data engineers, integration teams and business owners; maintain accountability for source correction and target validation.
• Develop end user training material; conduct training sessions; provide demonstrations and handover documentation.
• Maintain mapping version control, lineage, decisions, risks and change impact.

Skills

SQL

Data profiling

Data cleansing

Data mapping

Data reconciliation

ETL concepts

ServiceNow knowledge

API/CSV/JSON

Education

Bachelor's degree in Computer Science / Information Systems / Data Science / Engineering

Tools

ServiceNow

ETL tools

SQL tooling

Power BI / BI tools

Job description

TAWANTECH in Saudi Arabia is seeking a data governance specialist to own or support data workstreams for ServiceNow GRC IRM and SPM implementations. You will define mappings, quality rules, and provide auditable reconciliation for loaded data, profiling sources and validating transformations.

You will collaborate with ServiceNow consultants, data engineers and business owners, develop end-user training, maintain data dictionaries and mapping lineage, and ensure readiness for migration sign-off