Service Engineer

Yokogawa; Medina Province; On-site; SAR 240,000 - 360,000; Full time

Job summary

Yokogawa seeks a technically skilled engineer to deliver on-site support for Centum VP, ProSafe-RS, and PRM in Saudi Arabia. You will lead commissioning, start-up assistance, maintenance, and training, with extensive travel across KSA.

Fluency in English and a degree in Instrumentation & Control / Electronics are required. Join a global team committed to uptime, safety, and service excellence on challenging Oil & Gas and Power projects.

Qualifications

• Bachelor's degree in Instrumentation & Control or Electronics Engineering.
• 5–8 years maintaining Yokogawa DCS, Safety System, and PRM with fieldbus/networking.
• Extensive site start-up and commissioning experience, preferably in Oil/Gas/Petrochemical/Power.
• Willingness to travel extensively across KSA and good English skills.

Responsibilities

• Deliver prompt technical support for Yokogawa Centum VP, ProSafe-RS, and PRM.
• On-site commissioning, start-up assistance, and emergency support.
• Troubleshoot inquiries, analyze issues, and resolve client-site problems.
• Lead add-on/expansion service projects during engineering, FAT, SAT, and commissioning.
• Perform preventive and corrective maintenance, including hardware/software upgrades.
• Implement system modifications online and offline.
• Maintain customer satisfaction metrics and optimise system uptime.
• Deliver tailored training sessions to clients on request.
• Support growth initiatives across service divisions and identify additional services.
• Adapt to various locations and durations, including short/long-term resident site support.

Skills

Troubleshooting

Preventive maintenance

Start-up & commissioning

English proficiency

Team collaboration

Strong communication

Education

Instrumentation & Control / Electronics Engineering degree

Tools

Yokogawa DCS CS3000

Centum VP

ProSafe RS

PRM Asset Management

Foundation Fieldbus

Modbus

Profibus OPC

Networking

Job description

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About The Team

Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Key Responsibilities

• Assume responsibility for delivering prompt and exemplary technical support for the Yokogawa Centum VP system, ProSafe-RS, PRM,
• Execute on-site commissioning, start-up assistance, and emergency supports.
• Manage inquiries, troubleshoot, conduct thorough investigations, analyze, test, and effectively resolve issues reported from client sites.
• Engage in add-on/expansion service projects during the engineering, FAT, SAT, and commissioning phases.
• Perform preventive and corrective maintenance on Yokogawa's product portfolio, encompassing hardware and software modifications and upgrades.
• Implement system modifications and enhancements, both online and offline, as required.
• Uphold customer satisfaction metrics, ensure optimal process uptime, and enhance system performance. Deliver specialized/customized training sessions to clients upon request.
• Contribute actively to Yokogawa's service divisions growth initiatives, identifying avenues for additional services within the existing client base.
• Adapt to varying role locations (onshore/offshore) and durations, including short-term or long-term resident site support engagements.

Qualifications And Experience

• Hold a minimum degree in Instrumentation & Control / Electronics Engineering
• Possess 5 to 8 years of experience in maintaining Yokogawa DCS (CS3000 or Centum VP), Safety System (Prosafe RS), and Asset Management System (PRM), with proficiency in Foundation Fieldbus, Modbus, Profibus OPC, and networking.
• Demonstrated expertise in troubleshooting, predictive, and preventative maintenance of Yokogawa systems, complemented by extensive site start-up and commissioning experience, preferably within Oil/Gas/Petrochemical/Power plants.
• Exhibit flexibility in extensive travel throughout KSA and adeptness in team collaboration, with proficiency in English (written, spoken, and reading)

Competencies & Skills

• Command a robust understanding of Yokogawa Control system (DCS) & Safety system (ESD) engineering and online maintenance practices.
• Familiarity with safety standards, guidelines, and FSM concepts, with preference for TUV certification.
• Demonstrate superior troubleshooting, diagnostic, and problem-solving abilities, supported by proficiency in various control techniques and optimization methodologies.
• Exhibit strong communication skills, both written and verbal, coupled with a customer-centric approach and a commitment to service excellence.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.