Senior ServiceNow Technical Lead & Architect

Al Watania Information Systems (Wisys); Riyadh; On-site; SAR 280,000 - 420,000; Full time

Job summary

Al Watania Information Systems (Wisys) seeks a senior ServiceNow expert to lead design, development, and implementation of scalable ServiceNow solutions. You will translate business needs into architectures, develop applications, and drive integrations using REST/SOAP, IntegrationHub, MID Server, and OAuth.

The role emphasizes ITSM, CMDB/CSDM, and platform development with hands-on leadership, mentoring, and collaboration in presales activities.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering or related discipline.
• 5+ years of ServiceNow experience with hands-on development.
• Experience leading technical delivery of ServiceNow implementations.
• Strong knowledge of ServiceNow architecture and development.
• Advanced JavaScript and ServiceNow scripting experience.
• Solid understanding of REST/SOAP APIs, IntegrationHub, MID Server and enterprise integrations.
• Familiarity with CMDB, CSDM, data models, security and access controls.
• Experience with Agile/Scrum delivery methodologies.
• Strong troubleshooting and analytical skills.
• Excellent communication and customer-facing capabilities.

Responsibilities

• Lead technical design, development, and implementation of ServiceNow solutions.
• Translate business requirements into scalable technical architectures.
• Configure and develop ServiceNow apps using JS, Glide, UI policies, and scripts.
• Design integrations using REST/SOAP, IntegrationHub, MID Server, and OAuth.
• Provide technical expertise across ITSM, CMDB/CSDM, Integrations, and Platform Development.
• Lead the full implementation lifecycle from design to production support.
• Conduct code reviews and enforce best practices.
• Troubleshoot complex issues and mentor developers.
• Participate in workshops, PoCs, and presales activities.
• Prepare technical design docs, estimates, and implementation plans.
• Identify risks and propose mitigation strategies.

Skills

ServiceNow expertise

JavaScript

Glide APIs

Flow Designer

REST/SOAP APIs

IntegrationHub

MID Server

OAuth/SO

ITSM

CMDB/CSDM

Platform Development

Technical leadership

Troubleshooting

Education

Bachelor's degree in Computer Science or related

Tools

REST

SOAP

IntegrationHub

MID Server

Job description

Al Watania Information Systems (Wisys) seeks a senior ServiceNow expert to lead design, development, and implementation of scalable ServiceNow solutions. You will translate business needs into architectures, develop applications, and drive integrations using REST/SOAP, IntegrationHub, MID Server, and OAuth.

The role emphasizes ITSM, CMDB/CSDM, and platform development with hands-on leadership, mentoring, and collaboration in presales activities.