Senior Service Sales Engineer

USTBC ABB Installation Products Inc.; Riyadh; On-site; SAR 150,000 - 230,000; Full time

Job summary

ABB in Riyadh is seeking a Service Sales professional to drive service portfolio growth and achieve KPIs. You will lead on-site evaluations of customer-installed equipment and translate findings into upgrade opportunities with a customer-focused mindset.

The role requires 3–8 years in Service Sales within the Kingdom and strong presentation, negotiation, and contract-management skills. You will work with cross-functional teams to deliver value and ensure compliance with ABB standards.

Qualifications

• Bachelor's degree in Electrical Engineering.
• 3–8 years of experience in Service Sales within utility, industrial, commercial, electrical, or manufacturing environments in Saudi Arabia.
• Strong presentation and negotiation skills with contract management experience.

Responsibilities

• Meet or exceed targets for the service portfolio and KPIs.
• Perform on-site technical evaluations for customer installed-base equipment to identify risks and upgrade opportunities.
• Identify and qualify new leads and build an achievable pipeline using Salesforce.
• Collaborate with operations and engineering to define service scope, technical specs, and milestones.
• Prepare, submit, and negotiate commercial quotations and technical proposals per pricing guidelines.

Skills

Presentation skills

Negotiation skills

Contract management

Education

Bachelor's degree in Electrical Engineering

Job description

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Service Sales Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

We value people from different backgrounds.

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first‑time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

Main Roles and Responsibilities

• Meet or exceed assigned targets for the service portfolio, focusing on baseline orders and big projects to achieve company KPIs.
• Start communication with customers and conduct on‑site technical evaluations for customer Installed‑base equipment (e.g., switchgear, circuit breakers, relays) to identify lifetime risks, upgrade opportunities, and performance gaps.
• Identify and qualify new leads and build an achievable pipeline with a good growth rate using the Salesforce platform.
• Internal collaboration with operations and engineering teams to identify service scope, technical specifications, and execution milestones.
• Prepare, submit, and negotiate commercial quotations and technical proposals in compliance with company pricing guidelines.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the Role

• Education: Bachelor's degree in Electrical Engineering.
• Experience: Typically 3-8 years of experience in Service Sales within a utility, Industrial, Commercial, Electrical, or manufacturing environment inside the Kingdom of Saudi Arabia.
• Technical Background/Knowledge: Deep understanding of electrical power systems, including medium- and low‑voltage equipment, automation, asset maintenance, and installed base management.
• Commercial Skills: Strong Presentation and Negotiation Skills, Contract management, proven records of negotiating and closing high‑value service deals.

We empower you to take the lead, share bold ideas, and shape real outcomes. You'll grow through hands‑on experience, mentorship, and learning that fits your goals. Here, your work doesn't just matter, it moves things forward.

Benefits

We invest in our people with benefits that go beyond the basics because your future matters.

More about us

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.