Senior Reliability Engineer - Mechanical Seals (On-Site)

Freudenberg Group; Al Khobar; On-site; SAR 180,000 - 300,000; Full time

Job summary

Freudenberg Group in Saudi Arabia seeks a Senior Reliability Engineer to manage reliability of installed base on customer sites, focusing on Mechanical Seals. You will perform RCA and troubleshooting, coordinate with sales and engineering, and deliver regular reliability reports.

The role requires 5–10 years in the field, hands-on experience with pumps and seals, and strong English skills. On-site travel ~3 days/week is expected.

Qualifications

• 5–10 years in mechanical seal industry with on-site service experience.
• Knowledge of centrifugal pumps, agitators, mixers, blowers; awareness of compressors.
• Knowledge of wet mechanical seals, supply systems and API 682 standards.
• Familiar with ANSI drawings, limits and fits; able to install seals and troubleshoot at site.
• Good English; Arabic knowledge is a plus.

Responsibilities

• Manage and improve reliability for the installed base at customer sites related to Mechanical Seals.
• Respond to customer reliability pain points; liaise between customers and EB office; claim management.
• Perform RCA and troubleshooting; support sales during project stages; coordinate with customers.
• Prepare reliability reports (weekly/monthly) for stakeholders; MTBF and bad actor analyses.
• Coordinate with service, sales and engineering to improve Fixed Fee programs; on-site travel ~3 days/week.
• Use EB ERP systems (C4C, SealCarePro, SAP ByD) effectively; coordinate with EB-Germany.

Skills

Reliability engineering

Root cause analysis

Troubleshooting

On-site support

Customer liaison

MTBF analysis

ERP systems usage

Education

Bachelor’s Degree in Mechanical Engineering

Tools

C4C

SealCarePro

SAP ByD

Job description

Freudenberg Group in Saudi Arabia seeks a Senior Reliability Engineer to manage reliability of installed base on customer sites, focusing on Mechanical Seals. You will perform RCA and troubleshooting, coordinate with sales and engineering, and deliver regular reliability reports.

The role requires 5–10 years in the field, hands-on experience with pumps and seals, and strong English skills. On-site travel ~3 days/week is expected.