Senior Manager - Operational Readiness

Qiddiya; Riyadh; On-site; SAR 120,000 - 160,000; Full time

Job summary

Qiddiya Investment Company in Riyadh is seeking a Senior Manager - Operational Readiness to lead the planning and execution of operational readiness for innovative entertainment projects. This central role ensures the seamless launch and operation of world-class facilities.

You will collaborate with various teams to develop comprehensive operational plans, conduct readiness assessments, and promote continuous improvement while focusing on enhancing guest experiences.

Qualifications

• Minimum of 7 years’ experience in operational management or readiness.
• At least 3 years in a senior leadership role.
• Preferred experience in entertainment or large-scale infrastructure sectors.

Responsibilities

• Develop and improve operational readiness plans aligned with strategic objectives.
• Collaborate with teams to integrate operational readiness into projects.
• Lead readiness assessments to identify risks and develop strategies.
• Oversee training initiatives for staff and operational teams.
• Establish and monitor KPIs for operational readiness and performance.
• Drive continuous improvement using best practices.
• Champion a guest-focused approach throughout readiness efforts.

Skills

Operational management

Strategic planning

Risk mitigation

Cross-functional collaboration

Education

Bachelor’s degree in Business Administration, Operations Management, Hospitality or related

Master’s degree

Job description

Qiddiya Investment Company is actively seeking a Senior Manager - Operational Readiness to lead and coordinate all aspects of operational preparedness for our innovative entertainment and cultural projects. This role is central to ensuring the seamless launch and ongoing operation of world-class facilities, focusing on strategic planning, risk mitigation, and cross-functional collaboration to deliver exceptional guest experiences.

Key Responsibilities

• Develop, implement, and continuously improve comprehensive operational readiness plans aligned with Qiddiya’s strategic objectives.
• Collaborate closely with project teams, operations, engineering, and stakeholder groups to integrate operational readiness considerations into project execution phases.
• Lead readiness assessments to identify risks, gaps, and opportunities; develop mitigation strategies to ensure successful project launches and sustained operations.
• Oversee training and development initiatives aimed at preparing staff and operational teams to meet defined performance standards.
• Establish and monitor key performance indicators (KPIs) related to operational readiness and performance, reporting findings and recommendations to senior leadership.
• Drive continuous improvement by leveraging best practices and industry standards in operational readiness.
• Champion a guest-focused approach throughout all operational readiness efforts to enhance the overall visitor experience.

• Bachelor’s degree in Business Administration, Operations Management, Hospitality, or a related field; Master’s degree preferred.
• Minimum of 7 years’ experience in operational management or readiness, including at least 3 years in a senior leadership role, preferably within the entertainment or large-scale infrastructure sectors.