Senior Leasing Executive

JLL; Riyadh Region; On-site; SAR 1,200,000 - 1,800,000; Full time

Job summary

JLL is seeking a dynamic Leasing Executive in Riyadh to drive occupancy and revenue for a premium residential compound. You will manage the full leasing cycle from inquiry to move-in, coordinate corporate leasing, and deliver exceptional resident service.

With 3+ years in residential real estate, you will lead lead generation, show units, negotiate terms and maintain CRM-driven reporting. The role focuses on occupancy targets and premium tenant experience.

Qualifications

• Minimum 3 years leasing or sales experience in residential real estate in KSA.
• Experience with CRM systems and property management platforms is preferred.
• Strong negotiation, communication and presentation skills are required.

Responsibilities

• Execute leasing strategy to achieve and maintain occupancy targets.
• Generate leads through proactive marketing, networking and outreach activities.
• Respond to all leasing inquiries and conduct property viewings.
• Coordinate move-in, renewals and tenant relations with high service standards.
• Maintain detailed pipeline and provide weekly leasing activity reports.
• Monitor market conditions and support pricing recommendations.

Skills

Negotiation

Communication

Lead generation

Relationship building

Target driven

Marketing coordination

Education

Bachelor's degree in Business, Marketing, Real Estate or related field

Tools

CRM systems

Job description

Position Overview

We are seeking a dynamic and results-driven Leasing Executive to drive occupancy and revenue for a premium residential compound in Riyadh. The successful candidate will be responsible for executing leasing strategies, managing the full leasing cycle from inquiry to move-in, achieving occupancy targets, and delivering exceptional customer service to prospective and current residents.

Key Responsibilities

Leasing & Sales Activities

• Execute leasing strategy to achieve and maintain occupancy targets
• Generate leads through proactive marketing, networking and outreach activities
• Respond to all leasing inquiries
• Conduct property viewings and showcase compound features, amenities and lifestyle benefits
• Follow up with all prospects within 48 hours of viewing with tailored communication
• Negotiate lease terms, pricing and conditions in line with approved rental guidelines
• Prepare lease proposals and secure signed lease agreements
• Achieve monthly leasing targets and conversion rate objectives
• Maintain detailed pipeline tracking and provide weekly leasing activity reports
• Conduct market tours and competitive analysis to support pricing recommendations

Corporate & Diplomatic Leasing

• Develop and maintain relationships with corporate clients, relocation agencies and HR departments
• Execute targeted outreach programs to multinational companies, embassies and government entities
• Prepare corporate leasing proposals including bulk-unit packages and preferential terms
• Coordinate site visits for corporate decision-makers and relocation consultants
• Maintain corporate client database and quarterly pipeline reporting
• Negotiate corporate lease agreements and service packages
• Support long-term corporate partnerships and account management
• Attend networking events, business forums and industry conferences
• Coordinate with corporate housing providers and third-party agents
• Manage referral programs and incentive schemes for corporate partners

Marketing & Lead Generation

• Implement digital and traditional marketing campaigns across all channels
• Manage online property listings on leading portals
• Maintain social media presence and engage with prospects through digital platforms
• Coordinate photography, videography and virtual tour content for marketing materials
• Develop marketing collateral including brochures, flyers and presentation materials
• Monitor lead generation performance and optimize marketing spend and channels
• Coordinate with marketing agencies and external partners
• Track competitor activity, pricing and promotional campaigns
• Attend property exhibitions, expos and community events
• Generate referral business through existing resident satisfaction and word-of-mouth

Tenant Onboarding & Move-In Coordination

• Prepare and execute lease agreements in compliance with KSA regulations
• Coordinate Ejar and Shomoos registration within required timeframes
• Collect security deposits, advance rent and required tenant documentation
• Verify tenant identification, visa status and employment documentation
• Coordinate move-in scheduling with operations team and FM contractor
• Conduct pre-move-in unit inspections and ensure readiness
• Deliver welcome kits, compound guides and resident orientation
• Ensure smooth handover of keys, access cards and parking permits
• Introduce new residents to community rules, amenities and services
• Follow up post-move-in to ensure resident satisfaction and address any concerns

Show Unit & Property Presentation

• Maintain show units in pristine, viewing-ready condition at all times
• Coordinate staging, furnishing and décor updates for show units
• Conduct daily inspections of show units and common areas
• Ensure marketing materials, brochures and property information are well-stocked
• Coordinate cleaning and maintenance of show units between viewings
• Manage show unit access schedules and viewing appointments
• Recommend improvements to show unit presentation and merchandising
• Maintain photo and video library with up-to-date property imagery
• Coordinate virtual tour updates and 3D walkthrough content
• Ensure brand standards and presentation excellence across all touchpoints

Lease Renewals & Tenant Retention

• Proactively manage lease expiry calendar and initiate renewal conversations 90 days in advance
• Achieve lease renewal targets
• Conduct renewal negotiations and secure signed renewal agreements
• Coordinate rent increase communications in accordance with REGA guidelines
• Address tenant concerns and retention barriers proactively
• Implement resident satisfaction programs to support renewals and referrals
• Maintain relationships with existing tenants through regular touchpoints
• Coordinate lease amendment requests and unit transfer arrangements
• Process early termination requests and negotiate settlement terms
• Conduct exit interviews and capture feedback for continuous improvement

Market Intelligence & Reporting

• Conduct regular market surveys and competitive benchmarking
• Monitor competitor pricing, incentives and occupancy performance
• Prepare monthly leasing reports including activity, conversion rates and pipeline status
• Maintain accurate CRM and leasing database with all prospect and tenant interactions
• Analyze leasing trends, lead sources and conversion performance
• Provide recommendations on pricing strategy and market positioning
• Track lost deals and reasons for non-conversion
• Report on market conditions, demand drivers and supply trends
• Support annual rent benchmarking and pricing reviews
• Provide input to annual leasing strategy and business planning

Customer Service & Relationship Management

• Deliver exceptional customer service throughout the leasing journey
• Build and maintain strong relationships with prospects, tenants and referral partners
• Handle objections professionally and provide solutions-oriented responses
• Respond to tenant inquiries and support requests promptly and professionally
• Support tenant satisfaction initiatives and feedback collection
• Represent the property brand with professionalism and integrity at all times
• Coordinate with property management team to resolve tenant concerns
• Promote community events, amenities and lifestyle programs
• Encourage online reviews and testimonials from satisfied residents
• Act as brand ambassador and compound advocate in the market

Compliance & Administration

• Ensure all leasing activities comply with KSA laws, REGA guidelines and ZATCA regulations
• Maintain accurate and complete tenant files with all required documentation
• Process lease documentation in accordance with company policies and procedures
• Coordinate credit checks and tenant screening processes
• Maintain confidentiality of tenant information in compliance with PDPL
• Support audit requirements with accurate record-keeping and documentation
• Ensure e-invoicing compliance for all lease transactions
• Maintain leasing activity logs, trackers and reporting dashboards
• Coordinate with finance team on deposit processing and payment collection
• Support legal documentation and dispute resolution as required

The candidate will perform all functions and responsibilities which may not be expressly mentioned in the Clients contract, but that are necessary for the proper performance of services and the conducting of activities for the effective and efficient management of the property in accordance with good industry protocols and any applicable best international standards and codes of practice.

Required Qualifications & Experience

• Minimum 3 years leasing or sales experience in residential real estate in KSA
• Proven track record of achieving leasing targets and occupancy goals
• Experience with compound, residential communities or mixed-use developments preferred
• Strong knowledge of KSA rental market, REGA regulations and leasing practices
• Excellent communication and negotiation skills in English (Arabic proficiency highly desirable)
• Experience with CRM systems, property management platforms and online listing portals
• Valid KSA driver's license and access to own vehicle preferred
• Professional presentation and customer service orientation
• Bachelor's degree in Business, Marketing, Real Estate or related field preferred

Key Competencies

• Results-driven with strong sales orientation and target achievement focus
• Excellent interpersonal and relationship-building skills
• Persuasive communicator with strong presentation and negotiation abilities
• Self-motivated with proactive approach to lead generation and business development
• Customer-focused with commitment to delivering exceptional service
• Organized with strong time management and prioritization skills
• Resilient and persistent with positive attitude toward challenges
• Market-aware with commercial acumen and competitive intelligence
• Tech-savvy with proficiency in digital marketing and social media platforms
• Cultural sensitivity and ability to work with diverse international clientele