Senior Key Account Manager - Enterprise SaaS & F&B

Foodics

Al Khobar

On-site

SAR 280,000 - 420,000

Full time

14 days+

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Benefits offered by this job

Bonuses and equity

Annual learning stipend

Diversity and inclusion culture

Job summary

Foodics in Saudi Arabia seeks a seasoned Key Account Manager to lead relationships with enterprise clients, drive revenue growth, and expand Foodics market presence. You will negotiate contracts, renewals, and upsell complementary products, while aligning with Sales, Onboarding, Marketing and Product teams to deliver exceptional value.

Ideal candidates have 6+ years in KAM across F&B, SaaS, ERP or Tech, with strong communication and strategic thinking.

Qualifications

6+ years proven experience in key account management in F&B, SaaS, ERP or Tech industries.
Demonstrated success in driving revenue growth and managing large enterprise accounts.
Fluency in Arabic and English.

Responsibilities

Build and maintain relationships with enterprise clients and understand their business needs.
Identify opportunities for upselling and cross-selling Foodics products.
Understand client objectives and ensure successful adoption of Foodics solutions.
Drive revenue growth through account management, negotiation, and renewals.
Serve as primary contact for clients and advocate for their needs.
Stay informed on industry trends, market dynamics and competitive activities.
Boost client retention through engagement and exceeding expectations.
Gather client feedback to inform product and service improvements.
Monitor metrics and prepare reports to track progress and areas for improvement.
Collaborate with Sales, Onboarding, Marketing and Product teams to deliver value.
Provide product usage guidance and best practices to maximize ROI.