Senior HRSD Business Analyst

Tawantech; Riyadh; On-site; SAR 250,000 - 380,000; Full time

Job summary

Tawantech in Riyadh is seeking a Senior HRSD Business Analyst to design and improve HR service delivery processes and related technology solutions that support business objectives and enhance the employee experience.

You will lead requirements gathering, map business needs to system requirements, run workshops, perform fit-gap analysis, and support testing, deployment, and post‑launch optimization across HRSD initiatives.

Qualifications

• Experience in HR service delivery and business analysis methodologies.
• Ability to translate business needs into system requirements.
• Experience leading requirements gathering and workshops.
• Knowledge of HR governance, data privacy, and security.

Responsibilities

• Lead business analysis activities for HRSD transformation implementation and enhancement projects.
• Analyze existing HR processes and identify opportunities for standardization, automation and continuous improvement.
• Gather, document, analyze and validate business and functional requirements.
• Translate business needs into user stories, use cases, functional specs, process flows and acceptance criteria.
• Facilitate workshops and requirements-gathering sessions with HR stakeholders and process owners.
• Conduct fit-gap analysis between business requirements and HRSD platform capabilities.
• Work with technical teams to ensure solutions meet requirements and HR policies.
• Support design and implementation of HR services workflows, case management, self-service and lifecycle processes.
• Define and maintain requirements traceability across the project lifecycle.
• Develop UAT strategies, test scenarios, test cases and acceptance criteria.
• Coordinate with HR users during UAT and resolve defects.
• Support deployment, go-live, hypercare and post-production enhancements.
• Identify risks, dependencies and process gaps; propose solutions.
• Collaborate with integration teams for HRSD integrations with HRIS and other systems.

Skills

Business analysis

HR processes

Requirements gathering

Stakeholder communication

UAT planning

Workshops facilitation

Tools

HRIS

Payroll

Identity management

ERP integrations

Job description

Position Overview The Senior HRSD Business Analyst is responsible for analyzing designing and improving HR service delivery processes and technology solutions to support business objectives and enhance the employee experience The role acts as a key link between HR business stakeholders HR operations IT teams solution architects developers and external implementation partners ensuring that HR business needs are clearly understood documented translated into system requirements and successfully delivered The Senior HRSD Business Analyst will lead requirements gathering business process analysis solution assessment fit-gap analysis testing and implementation activities across HRSD initiatives The role will also identify opportunities to simplify and automate HR processes improve self-service capabilities standardize HR services and increase operational efficiency The successful candidate will have strong knowledge of HR processes HR Service Delivery business analysis methodologies and HR technology with the ability to work effectively across business and technical teams

Key Responsibilities

• Lead business analysis activities for HRSD transformation implementation and enhancement projects
• Analyze existing HR processes and identify opportunities for standardization automation and continuous improvement
• Gather document analyze and validate business and functional requirements
• Translate business needs into user stories use cases functional specifications process flows and acceptance criteria
• Facilitate workshops and requirements-gathering sessions with HR stakeholders and process owners
• Conduct fit-gap analysis between business requirements and HRSD platform capabilities
• Work closely with technical teams to ensure that solutions meet business requirements and HR policies
• Support the design and implementation of HR services workflows case management employee self-service knowledge management and lifecycle processes
• Define and maintain requirements traceability throughout the project lifecycle
• Develop UAT strategies test scenarios test cases and acceptance criteria
• Coordinate with HR business users during UAT and support defect resolution
• Support solution deployment go-live hypercare and post-production enhancements
• Identify risks dependencies process gaps and potential impacts and recommend appropriate solutions
• Work with integration teams to define requirements for HRSD integrations with HRIS payroll identity management and other enterprise systems
• Support change management training communications and user adoption activities
• Provide regular project updates and communicate business impacts and recommendations to stakeholders and management
• Ensure solutions follow HR governance security compliance data privacy and organizational standards
• Drive continuous improvement of HR service delivery and employee experience