Senior HR Operations & Payroll Specialist

PwC Middle East; Al Khobar; On-site; SAR 200,880 - 334,800; Full time

Job summary

PwC Middle East is seeking an HR Operations specialist to manage day-to-day HC activities across the employee lifecycle, including onboarding, records updates, transfers, letters, documentation and offboarding with compliance checkpoints.

You will coordinate payroll inputs, validate data, liaise with payroll and finance teams, support reconciliations and respond to payroll queries with accuracy and confidentiality, and collaborate with government relations and HR systems to maintain data and

Qualifications

• 4+ years of experience across HR operations, HR generalist work, payroll coordination, government relations support and/or employee lifecycle processes.
• Bachelor’s degree in Human Resources, Business Administration, Psychology, Management or a related field.
• Strong understanding of HR operations and employee lifecycle activities, with exposure to business partnering practices and employee service delivery.
• Working knowledge of payroll inputs, payroll data validation, payroll cut-off timelines, benefits/allowances, end-of-service support and employee payroll query resolution.
• Practical understanding of government relations, employment documentation, visa/work permit requirements and iqama-related processes.
• Good understanding of confidentiality, employee data accuracy, labour-law-sensitive processes and internal policy compliance.
• Strong communication, stakeholder management, problem-solving, organization and follow-up skills.
• Proficiency in English; Arabic is a plus.

Responsibilities

• Manage day-to-day HC operational activities across the employee lifecycle, including onboarding, employee record updates, transfers, letters, documentation, offboarding and compliance checkpoints.
• Coordinate payroll inputs and changes, validate employee data, liaise with payroll and finance teams, support reconciliations, and help resolve payroll-related queries with accuracy and confidentiality.
• Coordinate with government relations and mobility teams on employment documentation, visa/work permit processes, iqama-related requirements, renewals, status tracking and employee queries.
• Support adherence to local labour law, firm policies and internal governance by maintaining complete employee files, tracking required documents, and escalating risks or exceptions appropriately.
• Maintain accurate data in HR systems, prepare regular reports and dashboards, monitor operational trackers, and use data to identify trends, gaps and process improvement opportunities.
• Provide first-level support to employees and managers on HR policies, processes and employee lifecycle matters, escalating complex cases to the appropriate HC lead or specialist team.
• Work closely with HC, payroll, finance, IT, mobility, government relations and other internal teams to support smooth employee service delivery and issue resolution.
• Identify recurring operational challenges, recommend improvements, and support the implementation of more consistent, efficient and employee-focused HC processes.
• Manage multiple priorities with strong follow-through, service mindset and attention to detail, ensuring activities are completed accurately, confidentially and within agreed timelines.

Skills

HR operations

Payroll coordination

Governance & compliance

Data reporting

Employee relations

Education

Bachelor's degree in HR/Business

Tools

HR systems

Job description

PwC Middle East is seeking an HR Operations specialist to manage day-to-day HC activities across the employee lifecycle, including onboarding, records updates, transfers, letters, documentation and offboarding with compliance checkpoints.

You will coordinate payroll inputs, validate data, liaise with payroll and finance teams, support reconciliations and respond to payroll queries with accuracy and confidentiality, and collaborate with government relations and HR systems to maintain data and