HC Senior Associate

PricewaterhouseCoopers; Saudi Arabia; On-site; SAR 100,440 - 145,080; Full time

Job summary

PricewaterhouseCoopers Middle East is seeking an HC Associate to support HR operations across the employee lifecycle in a fast-paced, professional services environment.

You will coordinate payroll inputs, assist government relations on visas and iqama-related processes, maintain compliant records, and deliver data-driven HR reports.

This role requires 4+ years of relevant experience, a Bachelor's degree in HR or a related field, and strong communication and collaboration skills.

Qualifications

• 4+ years of HR operations and payroll coordination experience.
• Bachelor's degree in HR or related field.
• Knowledge of government relations and immigration processes.
• Experience in a professional services or multinational environment.
• Strong communication and coordination skills.

Responsibilities

• Manage day-to-day HC operational activities across the employee lifecycle.
• Coordinate payroll inputs and liaise with payroll and finance teams.
• Collaborate with government relations on visa and iqama requirements.
• Maintain complete employee files and ensure policy compliance.
• Prepare regular HR reports and dashboards from HR systems.
• Provide first-level support to employees and managers.

Skills

HR operations

HR generalist

Payroll coordination

Government relations

Employee lifecycle

Education

Bachelor's degree in HR or related field

Tools

HRIS

Payroll systems

Job description

Overview

Line of Service: Internal Firm Services (IFS). IFS is a network of specialist support professionals including Clients & Markets, Finance, Human Capital, Marketing & Communications, Office Management, Risk & Quality, Technology, and more. PwC Middle East is transforming how we deliver people services through Centers of Excellence, driving innovative workforce practices and tech-enabled solutions. We unify and standardize HC service delivery while remaining responsive to each Line of Service, fostering a culture rooted in agility, collaboration, integrity and innovation. Our focus is on creating a future-ready workforce by aligning talent strategies with business goals, enhancing employee experience and building stronger HC capabilities – ensuring trust, equity, and operational excellence across the organization.

Responsibilities

• HC Operations & Employee Lifecycle: Manage day-to-day HC operational activities across the employee lifecycle, including onboarding, employee record updates, transfers, letters, documentation, offboarding and related compliance checkpoints.
• Payroll Coordination: Coordinate payroll inputs and changes, validate employee data, liaise with payroll and finance teams, support reconciliations, and help resolve payroll-related queries with accuracy and confidentiality.
• Government Relations & Work Authorization: Coordinate with government relations and mobility teams on employment documentation, visa/work permit processes, iqama-related requirements, renewals, status tracking and employee queries, ensuring timely follow-up and accurate records.
• Compliance & Documentation: Maintain complete employee files, track required documents, and escalate risks or exceptions appropriately to ensure adherence to local labour law, firm policies and internal governance.
• Data Reporting & HR Systems: Maintain accurate data in HR systems, prepare regular reports and dashboards, monitor operational trackers, and use data to identify trends, gaps and process improvement opportunities.
• Employee Relations & Advisory: Provide first-level support to employees and managers on HR policies, processes and lifecycle matters, escalating complex cases to the appropriate HC lead or specialist team.
• Cross-functional Collaboration: Work closely with HC, payroll, finance, IT, mobility, government relations and other internal teams to support smooth employee service delivery and issue resolution.
• Process Improvement: Identify recurring operational challenges, recommend improvements, and support implementation of more consistent, efficient and employee-focused HC processes.
• Delivery Excellence: Manage multiple priorities with a service mindset, ensuring activities are completed accurately, confidentially and within agreed timelines.

What You’ll Bring

• Experience: 4+ years of experience across HR operations, HR generalist work, payroll coordination, government relations support and/or employee lifecycle processes, preferably within a professional services, multinational or regional environment.
• Education: Bachelor’s degree in Human Resources, Business Administration, Psychology, Management or a related field.
• Human Capital knowledge: Strong understanding of HR operations and employee lifecycle activities, with exposure to business partnering practices and employee service delivery.
• Payroll background: Working knowledge of payroll inputs, payroll data validation, payroll cut-off timelines, benefits/allowances, end-of-service support and employee payroll query resolution.
• Government relations knowledge: Practical understanding of government relations, employment documentation, visa/work permit requirements and iqama-related processes; experience coordinating with internal GR/mobility teams is preferred.
• Compliance mindset: Good understanding of confidentiality, employee data accuracy, labour-law-sensitive processes and internal policy compliance.
• Soft skills: Strong communication, stakeholder management, problem-solving, organization and follow-through skills, with a collaborative and solutions-focused approach.
• Language skills: Proficiency in English (written and spoken); Arabic is a plus.

Note: The content above reflects the responsibilities, qualifications and expectations for the HC Associate role within PwC Middle East. This description is intended for internal use to guide recruitment and performance expectations.