Senior Housekeeping & Cleaning Ops Lead

JLL; Riyadh; On-site; SAR 80,000 - 120,000; Full time

Job summary

JLL is seeking an experienced Housekeeping Specialist to oversee and manage all cleaning operations for a prestigious facility in Saudi Arabia. You will drive quality standards, ensure health, safety and environmental compliance, and coordinate with clients and service providers to maintain pristine environments.

The role requires leadership of service providers, regular inspections, and adherence to FMMA requirements, with focus on sustainability and cost control across large-scale facilities.

Qualifications

• 7+ years in cleaning operations management.
• Experience managing large-scale/high-profile facilities.
• Bachelor’s degree in Administration, Hospitality, or related discipline.
• BICSc certification is essential.
• FM certifications strongly preferred.
• Knowledge of cleaning operations, grooming standards, BICSc methodologies.
• Familiarity with cleaning equipment, materials and chemicals.

Responsibilities

• Monitor cleaning services to ensure contractual standards, frequencies and KPIs are met.
• Conduct audits and prepare reports highlighting quality, non-compliance, and corrective actions.
• Review cleaning schedules to ensure coverage aligned with FMMA requirements.
• Supervise housekeeping staff performance via service providers and suggest improvements.
• Ensure cleaning activities comply with health, safety, and environmental standards.
• Oversee specialized cleaning (facade cleaning, floor polishing, carpet shampooing, deep cleaning).
• Verify consumables and chemical usage reports for cost-effective usage.
• Review method statements, risk assessments, and training records from service providers.
• Coordinate with clients, FMMA teams, and service providers for issue resolution.
• Participate in meetings with FMMA teams and client reps to report on performance and plans.
• Support sustainability initiatives including waste segregation and recycling.

Skills

Cleaning operations management

Quality assurance

Health & safety compliance

Education

Bachelor’s degree in Administration/Hospitality

BICSc certification

Job description

JLL is seeking an experienced Housekeeping Specialist to oversee and manage all cleaning operations for a prestigious facility in Saudi Arabia. You will drive quality standards, ensure health, safety and environmental compliance, and coordinate with clients and service providers to maintain pristine environments.

The role requires leadership of service providers, regular inspections, and adherence to FMMA requirements, with focus on sustainability and cost control across large-scale facilities.