Senior Global Account Risk Leader

IFS; Riyadh Region; On-site; SAR 300,000 - 520,000; Full time

Job summary

IFS is seeking a hungry, focused Senior Account Risk Manager to drive the resolution of strategic at-risk customer accounts across the global portfolio, ensuring risks are proactively managed and resolved within committed timelines.

You will orchestrate cross-functional engagement to protect revenue, cash flow, customer retention, and profitability while delivering executive-level visibility and governance. Join Team Purple. Join IFS.

Qualifications

• Significant experience in software industry, including finance or risk management.
• Strong understanding of ARR, renewals, retention, and revenue realisation.
• Proven ability to drive complex account resolutions and influence senior stakeholders.
• Excellent executive communication and stakeholder management skills.

Responsibilities

• Own and drive resolution of high-risk customer accounts, ensuring agreed actions are executed and target dates are achieved.
• Facilitate a regular global risk review cadence across all regions and business divisions.
• Serve as the central point of coordination and escalation for accounts with significant financial, commercial, delivery, or customer-retention risks.
• Maintain accurate risk account records including exposure, root causes, mitigation plans, owners, and next steps.
• Monitor and report on risks impacting ARR, renewals, collections, churn, revenue realisation, and bad debt exposure.
• Develop executive dashboards and management reporting providing visibility into risk trends, exposure, accountability, and resolution progress.
• Drive accountability across stakeholders and challenge delays to ensure timely closure of critical issues.
• Partner with Sales, Customer Success, Finance, Legal, Delivery, Product and Leadership teams to accelerate resolutions.
• Lead automation initiatives to streamline data collection, reporting, workflow management, and risk tracking processes.

Skills

Executive communication

Stakeholder management

Analytical skills

Project management

Process automation

Job description

IFS is seeking a hungry, focused Senior Account Risk Manager to drive the resolution of strategic at-risk customer accounts across the global portfolio, ensuring risks are proactively managed and resolved within committed timelines.

You will orchestrate cross-functional engagement to protect revenue, cash flow, customer retention, and profitability while delivering executive-level visibility and governance. Join Team Purple. Join IFS.